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- About The Role
- Job Purpose Reporting to the QHSE Manager, the primary purpose of the Quality Engineer role is to ensure that products and services are consistently delivered in accordance with defined quality standards, customer expectations, and regulatory requirements, while actively driving continuous improvement across all processes. This role operates at the intersection of engineering, production, and compliance, serving as a key safeguard for product integrity throughout the entire lifecycle, from initial development through to final delivery. The Quality Engineer acts as a trusted partner within the organisation, with a strong focus on preventing defects rather than solely detecting them. This is achieved through the establishment and maintenance of robust quality processes, performance monitoring, risk assessment, trend analysis, and continuous system improvements to support efficient, right-first-time manufacturing. The role also involves optimising processes and ensuring adherence to procedures, while maintaining the company’s strategic focus on safety, quality, cost, and delivery. Key responsibilities · Manage Non-Conformance Reports (NCRs), ensuring thorough root cause analysis, implementation of corrective and preventive actions (CAPA), and timely closure. · Act as Quality Lead on project-specific contracts, overseeing upfront quality requirements, supporting manufacturing processes, and ensuring completion of in-process and final documentation. · Lead and support Advanced Product Quality Planning activities, including Production Part Approval Process (PPAP), First Article Inspection (FAI), and other pre-production quality requirements. · Provide regular and accurate project quality updates to internal stakeholders and customers, ensuring transparency and alignment. · Collaborate with cross-functional teams, including Production, Engineering, and Supply Chain, to drive improvements in product quality and operational performance. · Support documentation control processes by providing accurate and timely information to ensure documentation packs meet customer requirements. · Work closely with Production and Engineering teams to minimise rework and eliminate unnecessary in-house inspection activities. · Monitor, analyse, and report on Key Performance Indicators (KPIs) related to quality performance, identifying trends and areas for improvement. · Review and interpret engineering drawings, specifications, and customer requirements, translating them into clear and actionable manufacturing instructions. · Ensure compliance with integrated Management Systems, including ISO 9001, ISO 3834, and EN 1090 standards. · Plan and conduct internal and supplier audits, and support external and customer audits to ensure compliance and continuous improvement. · Drive continuous improvement initiatives using structured problem-solving methodologies. · Support customer engagement activities, including participation in customer service meetings and direct communication where required. · Promote and contribute to a strong safety-first and quality-first culture across the organisation. · Contribute to quality-led improvement initiatives and support overall quality performance objectives. · Undertake additional duties as reasonably requested by the Line Manager Page 1 of 3 Skills, Experience & Qualifications · At least 5 years’ experience in a Quality Role, in a manufacturing business of highly engineered products or relevant industry sectors similar. · Ability to interpret technical drawings, GD&T, and engineering specifications. · Positive, Proactive and solution-driven mindset. · Ability to manage multiple priorities in a fast-paced environment. · Strong team player with the ability to work independently when required. Continued · Strong analytical and problem-solving skills with experience using quality tools (e.g., 7 step, ISHIKAWA, 8D, 5 Whys, FMEA, SPC, DMAIC). · Familiar and experience in Continuous Improvement tools and techniques, · An in-depth Knowledge of these processes – Fabrication/Welding, Machining & a strong understanding of machining and fabrication tolerances & Weld Symbols. · Experience managing NCRs and implementing corrective actions. · Skilled in internal auditing and quality reporting. · Excellent communication skills through verbal and reporting with the ability to engage effectively at all levels. · Detail-oriented with a strong focus on accuracy and compliance. · Proficient in Microsoft Office, ERP and quality reporting systems. · Ability to investigate and interpret data, issues, and situations, to make sound decisions in high-stress situations. · Self-motivating, proactive and results driven approach. · Demonstrates strong interpersonal awareness and understands and considers the thoughts, feelings, and emotions of others. · Ability to work to deadlines whilst maintaining high quality. Desirable Qualifications · Degree or equivalent in Engineering or Quality-related discipline. · CSWIP Qualification in Weld Inspection · Six Sigma/Lean process improvement experience · Experience in & Lead/internal Auditor trained for 9001, 3834, 1090 & EN15085 Disposition (Required critical behaviours): · Calm under pressure · Highly detail orientated · Partnership building (internal and external users) with ability to interact with people at all levels within/external to the Company · Visible and demonstrable Values aligned with the business · Innovative Improvement drive · Embraces change & Challenges · Excellent verbal and written communication skills · Strong planning and organising skills · The ability to self-prioritise workload Page 2 of 3 Personal attributes and other requirements · As a defence contractor, we have a number of security obligations placed upon the Company, which means that all our staff must be able to successfully achieve the relevant security clearances. • · You will be expected to support in-house training programmes, as required. Working Conditions Mainly office based, however critical interaction with other department and shopfloor, with possible visits to external Suppliers & Customers
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