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Open nowFirst seen 5 days ago

Assistant Manager - Quality Healthcare

PEO Consulting Limited134 open roles

Where
Quezon City, Metro Manila, Philippines
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Your applicationOpen nowAssistant Manager - Quality HealthcarePEO Consulting Limited · Quezon City, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on PEO Consulting Limited's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

JOB TITLE: Assistant Manager Quality CAMPAIGN: Healthcare

SALARY OFFER: 45K-60K range WORK SET-UP: Onsite LOCATION: Philippines - Bridgetowne, Quezon City

QUALIFICATIONS: Work experience - 4yrs to 5 yrs Experience in Quality as a Lead or Supervisor - 2 yrs to 2.5 yrs Lean Six sigma Yellow/Green belt certified OR good understanding of Lean Six sigma concepts, RCA / QC tools & mechanisms Excellent Communication skills - written & verbal Working knowledge of Excel & PowerPoint Should have analytical bent of mind Strong work ethic with a will-to-win attitude, demonstrates personal excellence, lives the growth mindset

JOB DESCRIPTION: Deliver Next-Gen Shared Services Quality Organization by consistently Raising-the-bar on service-delivery standards & enable low-risk & zero-surprises BAU Drive & conduct audit compliance, robust root cause, remediation plans, ensuring adherence to contractually binding audit targets Deliver sampling and stratification strategy based on Compliance checks, Financial processes (volume & Value mix) Errors, Customer priorities & Agent performance Ensure continued calibration to the quality framework Responsible for driving performance to meet all Quality metrics, including SLA baselining, predictive SLA monitoring & reporting Facilitate Kaizen initiatives within the team Accountable for customer complaint resolution process Ensure Process documentation & sign off as per ISO standards & WNS Quality Assurance Playbook Responsible for timely & accurate reporting, updates and business insights Foster a spirit of continuous learning & collaboration across teams career development, coaching & mentoring

Qualified Candidates should send CV to [email protected]

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