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Open nowFirst seen 4 days ago

Quality Lead

PEO Consulting Limited134 open roles

Where
Pasig City, Metro Manila, Philippines
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Your applicationOpen nowQuality LeadPEO Consulting Limited · Pasig City, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on PEO Consulting Limited's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Job title: Quality Lead Account: Largest Online Professional Networking Platform Work Schedule: Shifting Schedule (Morning, Mid, Graveyard) Work Arrangement: Onsite (Robinsons Cyberscape Gamma Omega, Pasig City) Salary Package : (up to 70,000)-Offers a relocation package Start date: ASAP Headcount: 1

QUALIFICATIONS:

Candidate must possess at least a Bachelors/College Degree , any field At least 3 year(s) of working experience handling Quality Teams Experience in working in a quality management role Expertise with QA processes, definition documents and scoring guidelines Experience coaching, inspiring and motivating others to meet goals and metrics Strong Analytical skills; Able to tell a story with data and metrics Ability to work as a team player. Adaptable to various stakeholders, business models and projects Excellent verbal and written communication skills in English and the language of supporting market ISO certification training is highly preferred

Responsibilities:

Coaches and develops Quality Officers Conducts Audit the auditor, facilitates calibrations and process evaluation Appeals Partners with the internal and external stakeholders to deliver feedback regarding the customer interaction, including opportunities for improvement Acts as a resource and advisor to the training department as needed, through identifying training deficiencies, trends, gaps and additional needs, through performing various forms of interaction monitoring Has frequent communications with the clients for business reviews, case studies, deep dives, etc. Compiles daily, weekly and monthly monitoring reports Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Qualified candidates should send CV to [email protected]

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  1. A CV for this posting

    Written against PEO Consulting Limited's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on PEO Consulting Limited's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    PEO Consulting Limited's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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