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Open nowFirst seen 4 days ago

Customer Service Executive

People Perfect162 open roles

Where
Dubai, United Arab Emirates
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Your applicationOpen nowCustomer Service ExecutivePeople Perfect · Dubai, United Arab Emirates

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on People Perfect's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. People Perfect postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

People Perfect median: 1 days open

The posting

People Perfect Advisory is seeking a Customer Service Executive to join our dynamic team. If you have a passion for HR and administration, this is a great opportunity to grow your career in a professional and fast-paced environment.

JOB REQUIREMENTS:

  • Attend all incoming sales inquiries (walk-in, phone, email, or chat) by providing clear and accurate information about products in a professional, systematic, and focused manner, ensuring at least a 10% customer conversion rate.
  • Handle all customer inquiries or complaints empathetically, take necessary action as per established protocols, and follow up for timely resolution to ensure customer satisfaction and retention.
  • Record all customer interactions, issues, and feedback (in Bitrix), categorize and analyze data, highlight recurring issues, and suggest improvements for enhanced customer experience.
  • Coordinate with internal departments to communicate customer requirements and ensure timely responses through proper channels.
  • Manage daily office operations, including maintaining office supplies, coordinating with vendors, and ensuring a well-organized and professional office environment.
  • Assist in scheduling meetings, handling correspondence, and maintaining records and documentation efficiently.
  • Support HR and administrative functions such as visitor management, filing, and staff coordination when required.
  • Ensure the front desk and office area remain clean, welcoming, and professional at all times.

JOB SPECIFICATIONS:

  • Bachelor's or Master's degree (BBA/MBA preferred).
  • 1 to 2 years of UAE experience in customer service or office administration.
  • Proficiency in MS Office (Word, Excel, PowerPoint) and CRM tools.
  • Strong verbal and written communication skills in English.
  • Excellent organizational and multitasking abilities
  • Professional attitude, punctuality, and attention to detail
  • Ability to handle customers with empathy and maintain confidentiality

Location: Dubai

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against People Perfect's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on People Perfect's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    People Perfect's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

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We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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