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Open nowFirst seen 43 hours ago

IT Support Engineer

People Perfect161 open roles

Where
Islamabad, Pakistan
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Your applicationOpen nowIT Support EngineerPeople Perfect · Islamabad, Pakistan

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on People Perfect's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. People Perfect postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 43 hours ago

People Perfect median: 1 days open

The posting

Location: Islamabad, Pakistan Job Type: Contract Department: Information Security & Technology Company: Confidential Client through People Perfect

Job Overview

People Perfect is hiring an IT Support Engineer for one of its international clients, a leading credit intelligence and financial information company with a global workforce.

The role is responsible for Tier 2/Tier 3 technical support, endpoint management, troubleshooting, IT automation, and user access management while supporting the Islamabad office and collaborating with the global IT team.

Job Responsibilities

  • Provide Tier 2/Tier 3 support for Windows and macOS.
  • Manage Microsoft Intune, Microsoft 365, Defender, and Jamf Pro.
  • Troubleshoot hardware, software, network, and application issues.
  • Manage user accounts and access through Okta.
  • Support device provisioning, patching, and endpoint security.
  • Document issues and solutions in Jira.
  • Identify recurring issues and automate repetitive IT tasks.
  • Support the local office infrastructure, conference rooms, and new-hire setups.

Qualification & Experience

  • Bachelor's degree in IT, Computer Science, or related field.
  • 3+ years of experience in IT Support/IT Engineering, preferably in Tier 2/Tier 3 support.
  • Hands-on experience with Windows, macOS, Intune, Jamf Pro, Microsoft 365, and Okta.
  • Good knowledge of TCP/IP, DNS, DHCP, and VPN.
  • Experience with Jira and scripting using PowerShell, Bash, Python, or AppleScript.
  • Strong troubleshooting, communication, and problem-solving skills.

Preferred

  • Cisco Meraki experience.
  • Experience supporting a global/distributed workforce.
  • Exposure to AI tools such as ChatGPT, Claude, Gemini, or Copilot for IT support or automation.

Key Skills

IT Support | Tier 2/Tier 3 Support | Windows | macOS | Microsoft 365 | Intune | Microsoft Defender | Jamf Pro | Okta | Google Workspace | Jira | Networking | TCP/IP | DNS | DHCP | VPN | PowerShell | Bash | Python | IT Automation | Endpoint Management | Identity & Access Management

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    The review screen in CV Rocket: how each CV was read, round by round.

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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