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Open nowPosted today

Logistics / Customer Service Officer

PEOPLE PROFILERS PTE. LTD.

Pay
SGD 2,000 – SGD 2,400 a month
Where
Singapore
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Your applicationOpen nowLogistics / Customer Service OfficerPEOPLE PROFILERS PTE. LTD. · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on PEOPLE PROFILERS PTE. LTD.'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.6%30 days
  6. 59.1%60 days
This job: posted today

The posting

Industry: Logistics

MNC Environment

Permanent role (AWS Guaranteed + Variable Bonus + Sign-on Bonus)

Responsibilities:

  • Ensure customer’s orders are processed in a timely and accurately manner
  • Ensure reports are submitted on a timely to established customer’s schedules
  • Investigate root-cause of operation incidents and service failures, make recommendation to the CS Managers / Management for improvements
  • Liaise and update customer closely to resolve customer orders or shipments related issues

Cycle Count

  • Initial cycle count as per schedule
  • Ensure proper keeping of cycle count sheet for audit trail purpose
  • Be responsible in reconciling all stock discrepancies

Others

  • Inventory Management for Customer’s WMS system
  • Ensure all billings are done timely & accurately with all necessary supporting documents
  • Adhere to relevant Standard Operating Procedures (SOP) and Work Instructions (WI).
  • Maintain and ensure safe keeping and traceability of relevant customer’s document / records
  • Capture and update on all CSD KPI measurement, orders management, and orders’ turnaround time metrics etc.
  • Collate and compute the monthly KPI report
  • Achieve & maintain consistent KPI, make suggestions to improve when necessary

Requirements:

  • Preferably Diploma in Logistics or Business Admin
  • Customer Service Orientated and team player
  • Product and System knowledge & MS Office Skills

Job ID: JOB-00395

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 69509747

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Posting text belongs to the employer. Removal requests: contact us.

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    The review screen in CV Rocket: how each CV was read, round by round.

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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