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Open nowFirst seen 5 days ago

Delivery Leader (Open for Expat)

People Profilers Vietnam625 open roles

Where
Ho Chi Minh City, Ho Chi Minh City, Vietnam
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Your applicationOpen nowDelivery Leader (Open for Expat)People Profilers Vietnam · Ho Chi Minh City, Ho Chi Minh City, Vietnam

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on People Profilers Vietnam's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

About the job

An international executive recruitment company, People Profilers is recruiting on behalf of a global BPO company, for the position of Delivery Leader, based in Ho Chi Minh City.

This role of Delivery Leader with at least 10-15 years experience in a BPO company.

Responsibilities

  • Manage P&L /costing / budgeting of the business operations, including the development and execution of the overall business strategy. 
  • Lead strategic planning activities to plan budgets, expansion plans and operational plans for the region.
  • Establish strong relationships with clients and ensure client satisfaction.
  • Grow a business and deal with client and account growth, and manage country operations and delivery.
  • Deliver to our client commitments with consistency and innovation.
  • Manage operations metric with a very high focus on implementation - essential for process delivery as per SLAs/ SOWs.
  • Must be able to ensure a strong sales strategy is developed and measured.
  • Support business growth by collaborating with Sales & marketing across geographies.
  • Collaborate across domains to share and understand best practices and implement where applicable.

Requirements

  • At least 12- year experience in managing P&L and 10 years in a BPO focused on CRM / Customer Experience services 
  • MBA/ PG Degree
  • Must have hands on operational leadership experience; strong preference for business turnaround experience
  • Have experience in managing International clients and managing teams in the ASEAN
  • Have experience in consulting, understands first hand program management, sales and how businesses work
  • Have ability to drive performance and grow businesses
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  1. A CV for this posting

    Written against People Profilers Vietnam's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on People Profilers Vietnam's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    People Profilers Vietnam's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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