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Open nowFirst seen 5 days ago

Service Engineer - Agriculture Sector

People Profilers Vietnam625 open roles

Where
Ho Chi Minh, Vietnam
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Your applicationOpen nowService Engineer - Agriculture SectorPeople Profilers Vietnam · Ho Chi Minh, Vietnam

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Job Reference L646RYV5

Supporting and developing the quick technical support service by regularly updating the reference and information base in the company's system. - Providing technical consultations to dealers and customers on the operation fault diagnosis and technical repair of agricultural machines (by telephone, email, and on-site visits to dealers and customers). - Troubleshooting equipment problems with dealer technicians and investigating the causes of the issues. - Field support during the harvest season in the area of responsibility. - Technical training for importers, dealers, and customers in machine design, repair, and operation; training in the use of service applications and the correct management of after-sales processes in the system. - Maintaining direct active communication with directors/suppliers on all business matters. Providing immediate information to management on events requiring special attention. - Registering, processing, and analyzing information on detected faults of machinery according to approved parameters. - Monitoring the implementation of machine improvement programs if any are issued. - Creating and submitting warranty claims according to the rules

Providing technical support to the spare parts department regarding issues requiring additional technical information.

- Supporting dealerships/spare parts teams with recommended spare parts stock creation prior tonew product introduction or pre-season. - Supporting the sales department in the preparation and demonstration of the product (participation in exhibitions and field days). - Objectively assessing own qualifications, defining, and implementing a development plan for machinery and other products (technical or other training)

Requirements

- Bachelors degree in engineering, or other related fields, very good knowledge of electronics and hydraulics - Practical experience with agricultural machinery for at least 5 years (experience in operation, maintenance and repair) - Good English language skills - Knowledge of Microsoft office, Power point, Excel, Word - Confidence, stress tolerance, communication skills, initiative, willingness to work on a travelling basis, flexibility, ability to work in a team.

Contact:  Harvey

Email: [email protected]

We regret to inform that only shortlisted candidates will be notified.

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