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Open nowFirst seen 5 days ago

Administrative Assistant ( Exp . in Healthcare / North )

People Profilers1,158 open roles

Where
SINGAPORE
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Your applicationOpen nowAdministrative Assistant ( Exp . in Healthcare / North )People Profilers · SINGAPORE

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Job Description

  • Performs administrative work for the Home Personal Care (HPC) service, which may include, but are not limited to the following tasks: -Liaises with outsource partners supporting the HPC service, quality assurance, service improvement, monitoring of fulfilment rate, incident reporting and feedback management. - Processes the Eligibility Assessment (EA) forms and other relevant documents submitted by clinicians in a timely manner, and submits the materials to the outsource partners to ensure seamless communication. - Work closely with outsourced partners to provide patient information and facilitate the scheduling of visits. - Contacts HPC clients to address their queries or concerns, including complaints and feedback. - Maintains a database of all HPC referrals and admitted HPC clients. - Ensures billing reports for partners are accurate before payment. - Submits attendance information to the ILTC portal for service subvention claims. - Support the Executive in managing and implementing any changes to HPC's service requirements.
  • Onboarding and admission of referred clients within service requirement, such as explaining to patient or next-of-kin and completing the following documentation: - Service Contract (physical and electronic versions) based on service type (as confirmed with primary nurse/ nurse clinician) - Financial counselling - estimated fee, payment mode, collection of deposit, various healthcare subsidy scheme e.g. Means Testing, ILTC Drug Subsidy, Seniors Mobility Fund. - Consent for the use of Personal Data. - Timely and appropriate documentation in electronic medical record system pre-admission module, hardcopy storage, etc - Rostering and oversight of HPC staff schedules, fulfilment and performance. - Support other administrative services such as home medical, home therapy or home nursing, call centre, referral submission and surgical store when required.
  • To undertake any other duties as requested by the said reporting officer.

Qualifications

  • GCE O' / A' Levels or Diploma
  • Minimum 3-year experience in administrative work.
  • Working experience in Healthcare industry will be advantageous.
  • Proficient in Microsoft Office
  • Possess good telephone etiquette and positive attitude.
  • Ability to multi-task, helpful, friendly, takes initiative to improve services.
  • Organized, meticulous, and responsible with tasks entrusted

JOB ID: 74Y575

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel: 69509745

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse

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