Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 4 days ago

Assistant Manager, Sales & Customer Service (East)

People Profilers1,158 open roles

Where
Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAssistant Manager, Sales & Customer Service (East)People Profilers · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on People Profilers's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Industry: Manufacturing Industry Location: Changi South Working Hours: Monday - Friday Good Remuneration Package & Career Progression

Responsibilities: Strategic Sales & Customer Service Operations

  • Lead the end-to-end sales support process, ensuring seamless alignment with commercial objectives and customer satisfaction targets.
  • Drive improvements in order processing efficiency, customer communications, and fulfilment strategies.
  • Partner with Sales, Marketing, Logistics, and Supply Chain to streamline customer engagement and enhance operational agility.
  • Provide mentorship and guidance to junior sales coordinators or customer service staff where applicable.

Business Process & System Enhancement

  • Identify gaps and recommend enhancements in existing order management, sales coordination, and reporting processes.
  • Act as a key user for ERP and CRM platforms (e.g., SAP B1 and Salesforce), championing digital transformation initiatives.
  • Support the implementation of new sales models or cross-border fulfilment strategies, especially involving international suppliers.

Customer Relationship & Stakeholder Management

  • Serve as an escalation point for complex customer issues, working cross-functionally to ensure prompt and satisfactory resolution.
  • Develop and maintain strong, long-term relationships with key customers, suppliers, and business partners.
  • Coordinate with regional teams to ensure consistency in customer experience across markets.

Sales Reporting & Data Analysis

  • Oversee the preparation of sales dashboards and performance reports to provide insights for management and commercial teams.
  • Analyse customer buying patterns, stock movements, and sales trends to support decision-making and revenue growth.
  • Support forecasting and budgeting efforts in collaboration with Sales and Finance.

Inventory Optimization & Demand Planning

  • Monitor inventory health, manage allocation strategies, and support initiatives to reduce excess or obsolete stock.
  • Collaborate with Procurement and Sales to improve forecasting accuracy and inventory turnover.

Compliance & Operational Excellence

  • Ensure alignment with ISO procedures, internal controls, and audit requirements.
  • Lead or participate in continuous improvement projects across the sales operations function.

Job Requirement:

  • Bachelors degree in Business Administration, Sales, Marketing, Supply Chain, or related field.
  • At least 5-7 years of progressive experience in sales operations, customer service, or order management, including regional exposure.
  • Proven track record of process improvements and stakeholder engagement across departments and cultures.
  • Familiarity with ERP and CRM systems (e.g., SAP B1, Salesforce) is essential.
  • Experience coordinating with international factories or managing drop shipments is highly advantageous.
  • Prior leadership or team supervision experience is preferred.
  • Leadership & People Development: Ability to lead initiatives, mentor team members, and contribute to a high-performance culture.
  • Strategic Thinking: Able to translate operational data into actionable business insights.
  • Stakeholder Engagement: Strong interpersonal and communication skills with internal and external stakeholders across regions.
  • Analytical Acumen: Competent in analyzing sales data, customer behavior, and inventory metrics.
  • Process Orientation: Detail-oriented with a continuous improvement mindset to enhance sales operations.

JOBID: QXR943RR

Please send your updated CV to [email protected]

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified.

EA Personnel: Cha Zi Jing Josie EA Registration No.: R24124843 People Profilers Pte Ltd EA Licence Number: 02C4944 Tel: 6950 9756

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against People Profilers's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on People Profilers's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    People Profilers's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.