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Open nowFirst seen 2 days ago

Assistant Manager (Surgical & Spec Services)

People Profilers1,158 open roles

Where
Singapore
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Your applicationOpen nowAssistant Manager (Surgical & Spec Services)People Profilers · Singapore

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 2 days ago

The posting

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes and learning & growth perspectives.

Duties & Responsibilities

  • Manage service point operations assigned
  • Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems
  • Work with other department managers to ensure a positive experience for patients along the continuum of care
  • Ensuring facilities are patient friendly and safe
  • Partner the department managers (Ops & Admin) in achieving customer satisfaction targets
  • Responsible for devising innovative services to continually improve service levels and delight customers
  • Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out business plans in conjunction with clinical chiefs to ensure that goals are reached
  • Manage business through annual financial budgeting and regular reviews with clinical heads, and development of new business
  • Manage a group of non-nursing staff providing services in service points.
  • Conduct appraisals for non-nursing staff
  • Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
  • Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
  • Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems
  • Participate in committees and other tasks as assigned
  • Job rotations to other operational areas after 3 years

Job Requirements

  • Degree in any discipline with minimum 3 years work experience in Healthcare industry
  • Healthcare operational experience will be advantageous although not necessary
  • At least 2 years of experience in managing frontline staff
  • Analytical, quantitative with strong communication skills (written and verbal)
  • Proficient in Microsoft Word/Excel/Powerpoint

JOB ID: V669997R

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected] (Whatsapp +65 9616 9135)

People Profilers Pte Ltd

  • 20 Cecil Street, #08-09, Plus Building, Singapore 049705
  • EA Licence Number: 02C4944
  • EA Registration Number: R22109328
  • EA Personnel: Franzizca Mah



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