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Open nowFirst seen 30 hours ago

Boutique Manager

People Profilers1,158 open roles

Where
Singapore
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Your applicationOpen nowBoutique ManagerPeople Profilers · Singapore

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 30 hours ago

The posting

Responsibilities

Operational Excellence

  • Manage and oversee daily store operations and administration.
  • Develop long-term action plans to exceed boutique sales targets.
  • Formulate business strategies to raise brand awareness and optimize profitability.
  • Drive the sales team to achieve company objectives by promoting optimal staff performance.
  • Collaborate with the marketing team to achieve store results.
  • Promote and leverage the CRM system to enrich the client database.
  • Offer personal shopping and styling experiences to clients.
  • Maximize profitability by delivering monthly and seasonal sales targets with team collaboration.
  • Plan and oversee in-store promotional events or displays.
  • Prepare and control the stores budget to minimize expenditure and maximize efficiency.
  • Ensure customer management and database maintenance are done regularly.
  • Partner with corporate and marketing teams to curate exceptional client engagement experiences.
  • Maintain a customer book of key clients and VIPs.
  • Act as the sales champion for the team, developing and executing clienteling plans.
  • Lead by example in all aspects of store operations, client management, sales operations, and retail-related matters.
  • Manage after-sales services, ensuring team accountability for high service standards.
  • Ensure visual merchandising and housekeeping meet company standards.
  • Work closely with headquarters to maintain healthy stock levels.
  • Keep stock replenished and ensure the store's upkeep aligns with company expectations.
  • Analyze sales and revenue reports, forecasting to identify and implement improvement opportunities.
  • Initiate changes to improve business and resolve urgent issues during regular meetings.
  • Conduct regular stock takes as required by management or finance teams.
  • Execute administrative and ad-hoc tasks, liaising with the head office as needed.
  • Plan and implement continuous improvements in boutique operations to enhance overall experience and profitability.

Leadership

  • Lead, train, and motivate the sales team to deliver quality customer service and purchasing experiences.
  • Recruit, onboard, and supervise staff while ensuring development plans align with the brand's ethos.
  • Act as a coach to the team, fostering professional growth and a high-performance culture.
  • Conduct regular appraisals and training sessions to enhance team capabilities.
  • Ensure daily, weekly, and monthly sales reports are submitted on time.
  • Host weekly sales meetings to share insights and align the team on sales goals.

Requirements

  • Degree, Diploma in Retail, Sales & Marketing or any related discipline
  • At least 5 to 8 years of proven retail sales expertise in a managerial capacity within luxury brand or hospitality businesses.
  • Strong organizational and customer management skills.
  • Comprehensive understanding of the luxury mindset and client expectations.
  • Knowledge in gemmology, gemstones, or jewellery design is an advantage, with gemmological certification being a plus.
  • Strong leadership skills to foster team cohesion and motivation.
  • Highly motivated and competent individual, confident in engaging with staff and clientele at all levels.
  • Passionate about people, design, jewellery, and gemstones.
  • A self-starter who sets the standard with professionalism and a positive attitude.
  • Comfortable working in a fast-paced retail environment.
  • Energetic, self-motivated, and organized.
  • Dedicated to driving the business forward with a proactive mindset.
  • Capable of managing multiple tasks, prioritizing, and meeting deadlines efficiently.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building Singapore 049705

DID: 6950 9725

http://www.peopleprofilers.com

Georgez Josiah LIM

License Number: 02C4944

Registration Number : R1108994

Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its Clients and manage your application for employment with People Profilers and/or its clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

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