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Open nowFirst seen 3 days ago

Customer Service Officer

People Profilers1,158 open roles

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Your applicationOpen nowCustomer Service OfficerPeople Profilers

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on People Profilers's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 3 days ago

The posting

Responsibilities:

  • Handle customer enquiries via phone, email, and other channels
  • Understand customer needs, resolve issues, and provide accurate solutions
  • Ensure first-contact resolution and follow up with internal teams where needed
  • Provide feedback to improve tools, processes, and customer experience
  • Build positive customer relationships and uphold service standards
  • Support other duties assigned to ensure smooth operations

Requirements:

  • Min GCE O Level / Higher NITEC with 2 years contact centre or customer service experience
  • A-Level, Diploma, and Degree holders with no relevant experience are welcome to apply
  • Candidates who are available during their school vacation or temporary break are welcome to apply
  • Bilingual with strong spoken and written English
  • Proficient in MS Office; comfortable using multiple systems
  • Good customer handling skills, positive attitude, and strong time management
  • Team player who can work well in a fast-paced environment
  • Able to commit at least 3 months

Others:

  • Working hours: 8am - 530pm (Monday – Friday)
  • Salary: $12 per hour
  • Location: Chai Chee (near Bedok)

Kindly email your resume in a detailed Word format to

[email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

http://www.peopleprofilers.com

DID: 6950 9738

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License No. 02C4944

Registration No. R1109829

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on People Profilers's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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