Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 30 hours ago

[Philippines] Process Excellence Lead

People Profilers1,158 open roles

Where
Mabalacat City, Pampanga, Philippines, Pampanga, Philippines
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen now[Philippines] Process Excellence LeadPeople Profilers · Mabalacat City, Pampanga, Philippines, Pampanga, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on People Profilers's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 30 hours ago

The posting

Role Purpose

The Process Excellence Lead is responsible for driving capability development, workflow optimization, Lean methodologies, and AI-driven initiatives. The role ensures processes remain efficient, standardised, followed by all, and ready for automation, while ensuring successful delivery and adoption of AI solutions across the organisation.

This is a hands-on role focused on implementing improvements, training, driving adoption, and delivering measurable operational results.

Key Responsibilities

1. Training & Capability Development

Design and deliver structured training to support new workflows, processes, and AI tools. Develop and maintain training materials (SOPs, playbooks, guides) to ensure consistency and scalability. Lead onboarding sessions, hands-on workshops, and cascade training through Team Leads. Present workflow improvements and AI initiatives during EDay events. Partner with Operations, QA, and Team Leads to identify skill gaps and drive targeted upskilling. Monitor training effectiveness through performance metrics and feedback while ensuring alignment with ISO 9001 standards and change management initiatives.

2. Process Excellence

Analyze and optimize workflows to improve efficiency and operational consistency. Establish and standardize SOPs across teams while driving the Bright Ideas Generation program for continuous improvement. Monitor task and alert completion in XBert, conduct regular process reviews, and collaborate with stakeholders to implement improvements. Promote a culture of continuous improvement while measuring impact through efficiency, quality, and time-saving metrics.

3. AI Project Management

Lead the planning and execution of AI and automation initiatives. Develop project plans, success metrics, and implementation timelines. Identify automation opportunities, oversee testing and phased rollouts, and manage change, communication, and training to support adoption. Track project performance, ROI, and optimization opportunities.

Skills, Qualifications & Experience

  • Bachelor’s degree in accounting or a Business-related field.
  • Strong background in process improvement, capability development, quality assurance, workflow optimization, and operational controls within the BPO or global accounting industry.
  • Minimum of three (3) years of experience in project management, including planning, testing, implementation, and cross-functional coordination across end-to-end bookkeeping, invoice processing, debtor management systems, job management systems, and AI tool integration.
  • Demonstrated experience in change management and stakeholder engagement to drive adoption of new processes and systems.
  • Strong capability in data analysis, KPI development, and performance reporting to measure improvement impact.
  • Strong proficiency in testing methodologies, version control practices, and defect management processes.
  • Experience in process documentation, SOP governance, and maintaining audit-ready standards (ISO 9001 exposure is an advantage).
  • Six Sigma Green Belt certification preferred.
  • Experience working with emerging digital tools, including AI-assisted applications or workflow automation platforms, would be beneficial.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against People Profilers's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on People Profilers's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    People Profilers's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.