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Open nowFirst seen 4 days ago

Technical Customer Success Executive

People's Growth HR Solutions182 open roles

Where
Bangalore, Karnataka, India
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Your applicationOpen nowTechnical Customer Success ExecutivePeople's Growth HR Solutions · Bangalore, Karnataka, India

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on People's Growth HR Solutions's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Job Title: Technical Customer Success Executive

Duration: 12 months with possible extension

Location: Bangalore (Onsite)

Timings: Night Shift - 5:30 PM IST to 2:30 AM IST

Notice Period: (Immediate Joiner - Required)

Benefit:

  • Free Dinner
  • Subsidised Cab facility for coming to office for Night Shift (5:30 PM - 2:30 AM)
  • Free Cab facility for going home from office for Night Shift (5:30 PM - 2:30 AM)

Experience Required:

  • A good Technical/Engg bachelor's/Professional degree.
  • A background in Solutions/Technical Customer Success/Professional Services is preferred
  • 3-6 years of relevant experience.
  • Good presentation, verbal and written communication skills.
  • Technical Experience - Hands on experience of Javascript, CSS, HTML, Rest Apis , a knack for understanding systems, architecture, and security aspects is required.
  • Comfortable working in a fast-paced, dynamic, and evolving environment with the ability to develop product expertise, prioritize and work on multiple customer projects concurrently
  • Ability to understand Enterprise Applications like Salesforce, MS Dynamics, SAP, Oracle would be an added advantage.

Responsibilities:

  • Work with our global customers to identify their target audiences training needs, acquire an understanding of customer applications and processes, derive actionable insights, and use cases to improve digital adoption
  • Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to our customers
  • Consult, ideate, and propose optimal digital adoption solutions to our customers using the client Product Ecosystem. Create Content using the client Studio Editor to suit the customers use cases
  • Help develop standards and guidelines to ensure consistency in deliverables across projects.

Education:

  • Candidate from Computer Science, IT Engineering, MCA or BCA Background is mandatory

Preferred Skills:

  • Excellent spoken English skills (Frequently Communicate with North American clients)
  • Awareness of diverse cultures and practices across geographies
  • Javascript, CSS, HTML, Rest Apis ,systems architecture and security
  • Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics, SAP, Oracle, iCertis, etc would be an added advantage
  • Candidate from Engineering and Computer, IT background is preferred
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on People's Growth HR Solutions's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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