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Open nowFirst seen 4 days ago

Jefe de Servicios al cliente posventa

People Working Corp.397 open roles

Where
Managua, MN, Nicaragua
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Your applicationOpen nowJefe de Servicios al cliente posventaPeople Working Corp. · Managua, MN, Nicaragua

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on People Working Corp.'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Importante Cliente de People Working Corp. Busca profesional para desempeñarse en la posición de Jefe de Servicios al cliente posventa, con las siguientes competencias: Liderazgo, Pensamiento Analítico, Trabajo en Equipo, orientación de resultados, Innovación, Desarrollo de personas, Orientación al cliente interno y Externo, Pensamiento estratégico.

Objetivo del puesto:

Coordinar, dirigir y controlar que el departamento de servicio al cliente/ posventa para funcione de forma eficiente, a fin de incrementar la satisfacción de los clientes.

Requisitos del Puesto:

  • In. Industrial, Administración de empresas, Mercadeo, Ing. Electromecánico.
  • 2 años de experiencia como jefe de servicio al cliente, con experiencia en formulación, implementación y seguimientos de KPI.
  • Manejo de Excel Avanzado y Microsoft Office.
  • Manejo de Power BI.
  • Manejo de KPI.
  • Ingles Intermedio.
  • Vehículo requerido, Licencia categoría 3.
  • Residir en Managua.
  • Disponibilidad para viajar fuera del país.

Principales funciones del puesto:

  • Formular e implementar estrategia de mejora continua para garantizar la productividad del equipo de trabajo y calidad del servicio al cliente.
  • Garantizar que el equipo de trabajo este debidamente capacitado y este cuente con las herramientas necesarias.
  • Supervisar el desempeño del equipo de trabajo asignado y este se mantenga al día con la demanda de servicio del cliente.
  • Brindar soluciones eficientes a los problemas/ reclamos del cliente.
  • Manejo de estadísticas de ventas, KPI de calidad y productividad del servicio post venta.

Beneficios del puesto:

  • Salario a convenir.
  • Contrato fijo.
  • Seguro de vida y gastos médicos.
  • Depreciación de vehículo, combustible.
  • Paquete de datos móviles.
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against People Working Corp.'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on People Working Corp.'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    People Working Corp.'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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