The posting
We are looking for a hands-on Robotics Operations Technician to support the deployment and operation of humanoid robots for events, demonstrations and customer experiences. You will be responsible for robot setup, basic configuration, testing, maintenance and on-site technical support. Working closely with the Event Manager and engineering teams, you will ensure robots are safely configured, tested and ready for live operation. This role suits a technically curious and reliable individual who enjoys working with emerging technology and learning new robotics platforms.
Key Responsibilities:
Robot Setup and Deployment:
- Prepare humanoid robots and supporting equipment for events and demonstrations.
- Inspect robot condition, batteries, chargers, controllers, accessories and peripherals before deployment.
- Set up robot operating areas, network connectivity, power supplies and supporting equipment.
- Complete pre-event technical checks and readiness checklists.
- Support equipment transportation, loading, setup, teardown and packing.
- Maintain equipment inventories and deployment records.
Configuration, Testing and Troubleshooting:
- Perform basic robot configuration using approved software, tools and procedures.
- Configure operating parameters and event-specific settings.
- Test robot movement, sensors, communications, audio, displays and other supported functions.
- Conduct rehearsals and functional checks before live operation.
- Diagnose and resolve first-level technical issues.
- Escalate hardware, software and robotics faults to the engineering team or suppliers.
Dance and Motion Content:
- Prepare and configure humanoid dance routines using the tools provided.
- Download and deploy approved dance and motion content from designated platforms.
- Verify content compatibility and test routines before live deployment.
- Maintain a version-controlled library of approved routines.
- Support rehearsals and adjust configurations to suit venue conditions and event requirements.
- Ensure only approved and tested motion content is used during live events.
On-site Event Support:
- Operate and monitor humanoid robots according to approved procedures.
- Conduct pre-show checks and provide technical standby support during performances.
- Respond to operational issues and carry out recovery procedures safely.
- Coordinate with the Event Manager on show timing, technical readiness and operational limitations.
- Monitor connectivity, power availability, charging requirements and robot operating conditions throughout events.
Safety and Risk Management:
- Follow robot safety procedures and operating guidelines.
- Conduct and document pre-event safety checks.
- Assist with event-specific risk assessments and safety documentation.
- Implement operating boundaries, emergency stop arrangements and other required safety controls.
- Monitor risks arising from robot movement and interaction with the public.
- Report safety concerns, incidents and equipment faults promptly.
Technical Documentation:
- Prepare and maintain robot operation manuals, setup and teardown guides, troubleshooting guides and operating procedures.
- Update readiness checklists, equipment checklists, motion deployment procedures and event technical runbooks.
- Maintain document versions and ensure teams have access to the latest approved procedures.
- Record lessons learned from events and incorporate improvements into documentation.
Maintenance and Asset Management:
- Perform routine inspections and basic preventive maintenance.
- Keep batteries, chargers, controllers, cables and accessories in good working condition.
- Record equipment faults, maintenance activities and repair requirements.
- Maintain inventories of equipment, accessories and spare parts.
- Coordinate repairs and specialist maintenance with engineering teams and suppliers.
Continuous Improvement:
- Identify recurring technical issues and recommend practical improvements.
- Improve deployment checklists, troubleshooting processes and standard operating procedures.
- Learn new robot capabilities, software tools and operating methods.
- Work with event and engineering teams to improve deployment efficiency and operational reliability.
Job Requirements:
- Relevant experience in technical support, robotics, automation, equipment operations, audio-visual support or a related field.
- Comfortable setting up and working with hardware, software and technical equipment.
- Basic troubleshooting and problem-solving skills.
- Ability to follow technical procedures, safety requirements and checklists accurately.
- Good written and verbal communication skills, including the ability to prepare clear technical documentation.
- Strong attention to detail, organisational skills and a responsible approach to equipment handling.
- Able to work independently and collaborate with event managers, engineers, clients and vendors.
- Able to remain calm and respond effectively to technical issues during live events.
- Willing to learn new robotics platforms and software tools.
- Willing to travel for deployments, events and demonstrations.
- Willing to work on-site, including evenings, weekends and public holidays when required. Time off in lieu will be provided for weekend work.
Preferred Skills and Experience:
- Basic understanding of robotics, networking, sensors, actuators or embedded systems.
- Basic scripting or programming knowledge.
- Experience supporting live events or technology demonstrations.
- Experience preparing technical operating procedures, safety documentation or risk assessments.
To apply,simply click the "Apply" button or send your updated profile to [email protected]
EA Licence No.:18S9405 / EA Reg. No.:R1330864
Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.
