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Open nowPosted 45 days ago

Customer Service Specialist

PERFORMANCE LABS PTE. LTD.10 open roles

Pay
$19 – $22 an hour
Where
Las Vegas, NV, US
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Your applicationOpen nowCustomer Service SpecialistPERFORMANCE LABS PTE. LTD. · Las Vegas, NV, US

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The clock on this job

Early applications get read.

12.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 12.9%7 days
  4. 21.0%14 days
  5. 35.6%30 days
  6. 58.5%60 days
This job: posted 45 days ago

The posting

Company Overview

Unicity was founded with a bold mission to make healthy living a reality in an on-the-go world. Unicity’s business model is person to person sales which has given a personal touch to our sales and growth. This position would be located in Las Vegas, NV and will be on-site. The pay range is $19-$22 DOE with opportunities to advance.

Unicity is dedicated to developing innovative, science-based products and programs that promote metabolic health and improve the quality of life for people everywhere. For over 30 years, Unicity has been dedicated to developing high-quality products that contain the vital nutrients your body needs. With the proper process, cutting-edge technology, and a mission to Make Life Better, Unicity is paving the way for a better tomorrow.

In addition to competitive pay we can offer:

  • Heath, Dental, Vision, Life and other benefits that begin within a month
  • Paid maternity and paternity leave
  • Generous vacation allowance in addition to company paid holidays
  • 401(k) with company match
  • Substantial company product allowance

Customer Service Specialist Job Responsibilities:

  • Provides primary support to customers by answering routine questions and resolving common technical or account problems.
  • Documents customer issues thoroughly to assist senior team members in tracking the root cause of problems and escalating necessary information to managers for solutions.
  • Assists in gathering data and feedback on specific problem areas or opportunities by engaging directly with relevant customer demographics.
  • Communicates customer feedback and the day-to-day customer experience to the Customer Service Manager or team lead.
  • Actively participates in training to learn the processes and daily actions of customer service representatives and Unicity Distributors, and contributes ideas for efficiency and improvement.
  • Maintains detailed, organized records and notes from all interactions with the field.
  • Contributes to team success by completing assigned tasks and supporting related projects as required.
  • Participates in all required local training and professional development events.
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