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Open nowPosted 5 days ago

Customer Service Representative Travel Europe | Hoogstraten | vast contract

Perm Center Vlaanderen Oost

Where
Turnhout, Belgium
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Your applicationOpen nowCustomer Service Representative Travel Europe | Hoogstraten | vast contractPerm Center Vlaanderen Oost · Turnhout, Belgium

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Perm Center Vlaanderen Oost's own form.

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The clock on this job

Early applications get read.

12.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 12.9%7 days
  4. 21.0%14 days
  5. 35.6%30 days
  6. 58.5%60 days
This job: posted 5 days ago

The posting

For our client in Hoogstraten, we are looking for a Customer Service Representative Travel Europe with immediate permanent employment.

As Customer Service Representative, you are the main point of contact for the customers when it comes to orders, production process follow up, deliveries and introduction of new products. Together with the team of colleagues in the Belgian office and worldwide you ensure the highest level of satisfaction and are able to provide a solution to any problem, either commercial or logistical.

Main Responsibilties:

  • End-to-end customer service: from order intake to delivery and aftersales follow-up
  • Processing and monitoring sales orders (order entry, production follow-up, delivery tracking)
  • Handling complaints and finding solutions in close cooperation with sales
  • Daily coordination with internal departments and international stakeholders
  • Forecasting, demand management and stock monitoring
  • Supporting the sales team with commercial and operational tasks
  • Ensuring excellent customer satisfaction at all timesTypical day:
  • Morning: order entry and administrative processing
  • Afternoon: customer follow-up and complaint handling
  • Bachelor's degree in a related field or equivalent experience
  • Minimum of 2 years' commercial experience in an international B-to B market environment
  • Experience with ERP systems and Microsoft Office Suite
  • Knowledge of logistics, INCO terms and customs procedures is preferred
  • Positive mindset, desire to learn and improve yourself as well as existing processes, attention to detail and problem solving
  • Proficient in English and Dutch both oral and written, German or Spanish are an advantage

Posting text belongs to the employer. Removal requests: contact us.

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