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Open nowPosted today

Senior Concierge Customer Service

PERSOL SINGAPORE PTE. LTD.

Pay
SGD 3,000 – SGD 3,500 a month
Where
Central, Singapore
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Your applicationOpen nowSenior Concierge Customer ServicePERSOL SINGAPORE PTE. LTD. · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on PERSOL SINGAPORE PTE. LTD.'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted today

The posting

Responsibilities:

  • Manage daily Concierge Desk operations, including greeting, welcoming, and directing visitors appropriately.
  • Attend to enquiries, feedback, and requests from shoppers, staff, and guests, ensuring quality customer service.
  • Support mall marketing activities and promote the Rewards Loyalty Programme to shoppers.
  • Provide administrative and logistical support to the Marcom team, including gift redemptions, inventory monitoring, and corporate events.
  • Handle mail sorting and deliveries and manage office supplies inventory.
  • Prepare reports and perform general administrative duties using CRM,and Microsoft Office applications.
  • Ensure smooth operations of the Customer Service and Concierge Counter, including handling service requests and feedback.
  • Perform ad hoc duties, projects, and other responsibilities as assigned.

Requirements:

  • A minimum of 1 to 2 years of relevant experience in customer service, ideally within the retail mall, hospitality, and/or airline industry.
  • Strong communication and interpersonal skills.
  • Degree or Diploma holder in any discipline.
  • Proficient in Microsoft Office Suite, particularly Excel.
  • Ability to multitask and demonstrate a high level of initiative.
  • Collaborative team player with the ability to work independently.
  • Willingness to work rotating shifts, including weekends and public holidays.
  • First aid and AED training is advantageous.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOL SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV),you are deemed to consent to PERSOL Singapore Pte Ltd ("PERSOL") andits local and overseas subsidiaries and affiliates to collect, use and discloseyour personal data to prospective employers/companies based in any country forpurposes of evaluating suitability for employment, conducting referencechecks, administering employment related services, complying with Government’shealth advisories and such other purposes stated in our Privacy Policy.

We may use artificial intelligence ("AI") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations.

For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: https://www.persolsingapore.com/policies.If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at [email protected]

Posting text belongs to the employer. Removal requests: contact us.

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