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Open nowPosted 4 days ago

UX researcher (Banking, Central)

PERSOL SINGAPORE PTE. LTD.

Pay
SGD 8,000 – SGD 10,000 a month
Where
Singapore
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Your applicationOpen nowUX researcher (Banking, Central)PERSOL SINGAPORE PTE. LTD. · Singapore

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 4 days ago

The posting

Leading bank seeking for an experienced UX researcher to drive customer-centric decision-making through impactful research. You will lead research initiatives, uncover actionable insights, and champion the value of UX research across the organization.

Contract: 12 Months Location: Central

Key Responsibilities

  • Lead qualitative and quantitative UX research projects from planning to delivery.
  • Identify research opportunities and recommend when research versus best practices should be applied.
  • Generate actionable insights that influence product, design, and business decisions.
  • Collaborate with designers, product teams, and stakeholders to embed iterative research practices.
  • Advocate for UX research and help elevate research maturity across the organization.
  • Explore innovative approaches, including leveraging AI and emerging research tools.

Requirements

  • 8-12 years of UX Research experience.
  • Strong expertise in qualitative and quantitative research methods (e.g., usability testing, surveys, concept testing, card sorting, heuristic evaluations).
  • Proven ability to lead complex research initiatives independently.
  • Experience working across the end-to-end design process.
  • Strong analytical skills with the ability to synthesize insights from multiple data sources.
  • Excellent communication, facilitation, and stakeholder management skills.
  • Strategic thinker who can connect research findings to broader business goals.
  • Adaptable, proactive, and passionate about creating exceptional user experiences.

Nice to Have

  • Experience using data, dashboards, and metrics to inform design and business decisions.
  • Familiarity with AI-enabled research tools and methodologies.

PERSOL Singapore Pte Ltd •UEN No. 200007268E • EA License No. 01C4394 •EA Registration No. R21103542(Ling Kai Jin)

By sending us your personal data and curriculum vitae(CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliatesto collect, use and disclose your personal data for the purposes set out in thePrivacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, andagree with the Privacy Policy.

Posting text belongs to the employer. Removal requests: contact us.

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