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Open nowPosted today

Dutch- speaking Customer Support (m,f) : Medical devices

Personalbüro U. Herrmann53 open roles

Where
Athens
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Your applicationOpen nowDutch- speaking Customer Support (m,f) : Medical devicesPersonalbüro U. Herrmann · Athens

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The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. Personalbüro U. Herrmann postings stay open a median of 12 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted today

Personalbüro U. Herrmann median: 12 days open

The posting

Start : 16/11 locals only

The role is customer support for the brand’s diabetes monitoring products, helping customers with product questions, device use and basic troubleshooting by phone and email, alongside back-office tasks.

Position: Customer Service Representative (Dutch)

Location: Greece

Work model: Remote

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

  • Provide customer support for diabetes monitoring products, answering product-related questions
  • Guide customers through device use and basic troubleshooting
  • Handle customer contacts by voice and email, and support back-office activities
  • Record customer interactions accurately and follow established procedures and quality standards
  • Identify issues that need additional support and escalate complex or unresolved cases to the appropriate team

REQUIREMENTS:

  • Native/near-native level of Dutch
  • English at B2 level, both written and spoken
  • High school diploma
  • Customer service skills, including complaint handling, troubleshooting, problem solving and strong communication
  • EU citizenship
  • Based in Athens or willing to relocate (relocation candidates must already hold a Greek AFM and AMKA)
  • Available for on-site work in Athens on rotational shifts

BENEFITS:

  • Easter and Summer bonuses
  • Meal allowance
  • Health insurance from the hire date
  • 1.67 business days of annual leave per month in the first year, plus Greek public holidays
  • Access to a learning platform
  • International working environment
  • And many more!!
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