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Open nowPosted 20 days ago

Manager (Business Development & Commercial)

PETRONAS31 open roles

Where
Wilayah Persekutuan Kuala Lumpur, Malaysia
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Your applicationOpen nowManager (Business Development & Commercial)PETRONAS · Wilayah Persekutuan Kuala Lumpur, Malaysia
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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. PETRONAS postings stay open a median of 18 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 20 days ago

PETRONAS median: 18 days open

The posting

Job Description

Job Purpose:

To lead end-to-end business development and commercial activities, including client acquisition, proposal development, pricing coordination, and partnership management, while ensuring alignment with client needs and organisational priorities. It plays a key role in strengthening industry relationships, expanding market reach, and contributing to revenue generation through responsive, value-driven, and client-centric executive education offerings. The Manager also supports the effective execution of commercial strategies and ensures seamless coordination between clients and internal stakeholders to deliver impactful learning solutions.

Key Accountabilities:

Benchmarking and Market Analysis

  • Conduct ongoing market research and competitive benchmarking to identify industry trends, client needs, and emerging opportunities in executive and professional education.
  • Analyse market intelligence, pricing structures, and competitor offerings to support informed business development and positioning decisions.
  • Support the identification of high-potential sectors, clients, and programme areas aligned with CAPE’s growth strategy.
  • Provide data-driven insights and recommendations to enhance portfolio relevance, market responsiveness, and commercial effectiveness.

Business Development & Sales Execution

  • Execute business development activities to identify, pursue, and convert new opportunities across corporate, government, and industry sectors.
  • Develop tailored proposals, quotations, and value-driven solutions aligned with client requirements and organisational capabilities.
  • Manage the end-to-end sales process, including lead generation, opportunity tracking, negotiation support, and deal closure.
  • Support achievement of revenue targets through effective pipeline management and conversion of strategic opportunities.

Commercial Conduct and Financial Stewardship

  • Manage the development of commercial packages, programme proposals and customised solutions in collaboration with Learning Innovation and Development teams.
  • Establish pricing strategy, costing and commercial evaluations to ensure competitiveness and financial viability.
  • Coordinate contract documentation, renewals and commercial negotiations within approved authority limits.
  • Promote financial discipline and practices across the team to safeguard financial performance.

Strategic Alliances & Partnerships

  • Manage strategic partnerships with industry, government agencies, professional bodies, and academic institutions to enhance CAPE’s ecosystem and market reach.
  • Participate in negotiating and managing partnership frameworks, collaboration agreements, and strategic engagement models to support organisational objectives.
  • Maintain long-term stakeholder relationships that strengthen CAPE’s reputation, industry relevance, and strategic positioning.

Client Engagement & Account Management

  • Build and maintain strong relationships with clients to understand their learning needs, workforce priorities, and strategic objectives.
  • Manage assigned accounts to ensure client satisfaction, repeat business, and long-term partnership development.
  • Coordinate closely with internal teams to ensure successful delivery of client solutions and seamless customer experience.
  • Act as a key liaison between clients and internal stakeholders to support effective communication and issue resolution.

Sales Performance & Pipeline Management

  • Manage overall sales performance and business development pipelines conversion to ensure achievement of revenue targets and growth objectives.
  • Maintain performance tracking mechanisms and reporting frameworks to track commercial outcomes and market traction and support data-driven commercial decision-making.
  • Monitor and report overall business development and commercial performance including sales performance and pipeline conversion supported by the marketing implementation for management reviews and decision making.

Governance, Quality and Compliance

  • Ensure all commercial activities, proposals, and agreements comply with institutional policies, governance frameworks, and approval processes.
  • Support accurate documentation and maintenance of contracts, pricing records, and client agreements in accordance with organisational standards.
  • Uphold integrity and quality standards in all client-facing materials and business development outputs to ensure professionalism and consistency.
  • Ensure adherence to ethical business practices and risk management requirements in all commercial engagements.

Qualification & Experience:

  • Recognised Bachelor’s Degree in Business, Marketing, Management, Economics or related fields.
  • Minimum 7–10 years of relevant experience in business development, sales, commercial or account management, preferably in executive education, professional services, training or B2B environments.
  • Experience in proposal development, client engagement and revenue generation.
  • Good communication, presentation and interpersonal skills.
  • Strong coordination, analytical and commercial support capabilities.
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