Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

Manager, AI Ops Site Reliability Engineer

Pfizer391 open roles

Where
Greece Thessaloniki Chortiatis
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowManager, AI Ops Site Reliability EngineerPfizer · Greece Thessaloniki Chortiatis

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Pfizer's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. Pfizer postings stay open a median of 10 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted yesterday

Pfizer median: 10 days open

The posting

ROLE SUMMARY

The CISO Infrastructure & Cloud Services organization delivers excellence in the pursuit of breakthroughs that change patients' lives through industry-leading infrastructure operations performance. We ensure optimal performance of global application hosting and network services that power Pfizer's business processes. We strive to revolutionize service dependability by applying advanced analytics to drive predictive detection, identifying potential issues with our services and intervening before they disrupt our business. We place data at the heart of what we do and apply a relentless focus on continuous improvement to enable Pfizer's business processes and patient outcomes.

We are seeking an Manager, AI Ops Site Reliability Engineer to own how our operations agents think and how well they perform, within Hosting SRE Operations, based in Greece. In this role, you design the agent workflows, prompts and context, build the evaluation harness that proves accuracy against our own estate, and partner with our existing domain experts to convert their operational know-how into reliable, measurable agent behavior. You bring depth in AI and evaluation; our domain specialists bring the deep OS, Storage, Data Protection, Database and HCI knowledge - together you turn classic operations into trustworthy AI operations.

ROLE RESPONSIBILITIES

  • Design agent workflows for intake and investigation: the prompts, context and retrieval, tool selection and decision logic that determine how the agent classifies, enriches and reasons about incidents.
  • Build and own the evaluation harness: ground-truth datasets drawn from historical incidents, accuracy, precision and recall metrics, regression tests, and hallucination and error detection - so every change to an agent is measured before it ships.
  • Define the reasoning guardrails: what an agent may conclude and propose, how confident it must be, and when it must defer to a human - the quality side of the approval gate.
  • Turn tacit operational knowledge into machine-usable context: work with the existing domain experts to convert their runbooks and past investigations into retrievable knowledge the agent can cite.
  • Run the transformation on Operational workflows: take a classic operational process, redesign it with the domain owner as an agent-assisted flow, pilot it, and measure toil and MTTR reduction.
  • Continuously tune agent quality against production results, feeding misses back into prompts, context and the evaluation sets.
  • Collaborate with SRE, Ops, Platform teams, AI Ops Platform Engineers, AI Ops Site Reliability Engineers, and other stakeholders to align operational requirements, platform capabilities, automation strategies, and execution priorities

QUALIFICATIONS

  • Bachelor's degree in a technical field or equivalent practical experience.
  • 4 years+ in software, data or ML/AI engineering, including hands-on delivery of LLM or agent-based applications in production.
  • Demonstrated prompt and context engineering, and experience building structured evaluations for AI systems (ground-truth sets, metrics, regression testing; LLM-as-judge a plus).
  • Working knowledge of agent frameworks and tooling (for example Amazon Bedrock AgentCore or LangGraph) and RAG / knowledge-base design, with strong Python.
  • IT operations literacy to design realistic operational workflows and judge the plausibility of agent output. You do not need to be a domain administrator - you will partner with domain experts who are.
  • Strong analytical and communication skills to work with SREs, extract knowledge and present accuracy results credibly. Familiarity with ServiceNow, Dynatrace or observability data is a plus.
  • Demonstrated experience in an agile work environment possessing qualities such as a collaborative mindset, adaptability to change, and a proactive problem-solving approach.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

  • Periodic international and domestic travel required (less than 10%)

Please apply by sending your CV in English.

Work Location Assignment: Hybrid

The annual base salary for this position ranges from €31.125,00. This salary range applies to the location Greece-Thessaloniki Chortiatis. We also offer a range of benefits and programs to meet colleagues’ needs. Benefits vary by location and can include health care coverage, retirement savings plans, insurance benefits, an Employee Assistance Program, wellness benefits and more. Additional details about total compensation and benefits will be provided during the hiring process. Pfizer compensation structures and benefit packages are aligned based on the location of hire. Final compensation will be determined based on the successful candidate’s relevant skills, experience, and qualifications, in accordance with pay equity principles and applicable employment laws.

This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.

Purpose

Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.

Digital Transformation Strategy

One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.

Flexibility

We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation!

Equal Employment Opportunity

We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.

Disability Inclusion

Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!

Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected]. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Information & Business Tech

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Pfizer's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Pfizer's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Pfizer's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.