The posting
The Manager, Design Research, within the AI Accelerator Design department, plays a foundational role in shaping colleague-centric product development within Pfizer's AI Accelerator, reporting to the Director, UX/UI & Journey Ecosystem. This role leads moderately complex qualitative research, continuous journey mapping, discovery workshops and usability studies, manages cross-functional collaborations, and translates colleague insights into actionable product recommendations.
This is a hands-on role. The Manager personally designs, executes and analyzes research and experiments without relying on external vendors. They apply behavioral and other relevant data analysis to understand how colleagues actually work and integrate AI into research workflows to move quickly from analysis to insight to action, all while managing multiple priorities in a fast-paced, agile environment.
ROLE RESPONSIBILITIES
Research execution
- Personally design, execute and analyze qualitative and quantitative research studies end to end, including sampling, instrument design and statistical analysis, to uncover customer pain points and workflows without relying on external vendors.
- Integrate AI into research workflows, using AI tools to accelerate study design, data collection, analysis, and synthesis while maintaining methodological rigor and quality.
- Manage multiple research projects at once in a fast-paced environment, balancing competing priorities while ensuring strategic alignment.
Insight to product impact
- Translate findings into actionable insights for product design and development.
- Collaborate with product managers to prioritize features based on user impact and key performance indicators (KPIs).
Advocacy & influence
- Advocate for customer-centric solutions within engineering teams and inspire and promote research best practices.
- Prepare recommendations for senior leaders and executives in partnership with the Director, and build strong, strategic relationships with senior stakeholders to ensure alignment, trust and collaboration on key business priorities.
Other Job Details:
- Last Date to Apply for Job: October 30, 2026.
- This position is hybrid and requires working onsite 2 to 3 days per week
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine Act
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EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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