The posting
WHY PATIENTS NEED YOU
The Technical Writer, Global Logistics Compliance supports the drafting, structuring and formatting of global and local procedural documentation owned by Global Logistics Risk & Compliance. The role partners with compliance leads and subject matter experts across Dangerous Goods, Business Continuity and Controlled Substances to convert, author and maintain the GLRC document suite to Pfizer Quality System standards and QMS Revolution document architecture.
WHAT YOU WILL ACHIEVE
This is a transformation-phase role created to deliver a defined body of documentation work: the transfer of Dangerous Goods and Business Continuity operational content into Global Logistics ownership, the authorship of new operational Business Continuity documentation and third-party contractual attachments, and the conversion of Global Logistics–owned Controlled Substance local documentation into Revolution-compliant Local Work Instruction and Job Aid formats. The Technical Writer supports document development based on SME input and is not the subject matter expert for process content.
HOW YOU WILL ACHIEVE IT
Document authorship and conversion
- Draft, structure and format Global SOPs, Global Work Instructions, Local Work Instructions, Job Aids, forms and templates owned by Global Logistics Risk & Compliance, based on content and direction provided by the compliance leads and SMEs.
Template and standards compliance
- Ensure the current approved template is used for every document; apply the writing standards set out in the applicable Business Guidance Documents, including BGD – Effective Writing of a Procedural Document and BGD on Business Guidance Documents for PGS and PharmSci; confirm document type aligns with the applicable BGD.
Process mapping and traceability
- Obtain and maintain mapping of legacy source documents to the new document structure; verify that requirements carried over from source content are traceable, non-duplicative and correctly placed; confirm content aligns with intended scope and document type.
Diagrams and visual content
- Create and update process flowcharts and diagrams, keeping them editable and translation-ready; avoid image-based diagram content that cannot be edited or translated.
Change control support
- Prepare document-related updates for review using the approved Change Control template; ensure impacted documents are aligned to the Change Control scope and ready for review; escalate gaps that could affect document readiness. Change Control ownership and business decisions remain with the process owner.
Review cycle management
- Manage documents through Policies & Procedures review, key influencer review and approval routing; incorporate redlines and reviewer comments; maintain a single controlled working file per document and prevent version fragmentation.
Digital enablement
- Use approved AI drafting tools — Microsoft Copilot, the GSOP Agent and GWI Agent, and VOX where applicable — to accelerate drafting, and validate all output against approved source material before it enters the approved template.
Document library stewardship
- Support the GLRC Compliance Pillar in maintaining document inventories, the Resources & Templates library, periodic review schedules and documentation compliance reporting across the GL document suite.
QUALIFICATIONS
Must-Have
- Applicant must have a bachelor's degree with at least 3+ years of experience; OR a master's degree with more than 1+ year of experience; OR an associate's degree with 6+ years of experience; OR a high school diploma (or equivalent) and 8+ years of relevant experience.
- Demonstrated technical or procedural writing experience in a GMP, GDP or other regulated environment.
- Proven experience authoring or converting procedural documents — SOPs, work instructions, job aids, forms or templates — within a controlled document management system.
- Working knowledge of document lifecycle management: change control, periodic review, versioning and approval routing.
- Advanced proficiency in Microsoft Word, including styles, templates, restricted editing and tracked changes; proficiency in PowerPoint, Excel and diagramming tools.
- Ability to translate SME input and legacy narrative content into clear, action-based procedural language without introducing or altering requirements.
- Strong stakeholder management across a matrixed, multi-region environment; able to work independently to deadlines with minimal supervision.
Nice-to-Have
- Prior experience as a QMS Revolution Technical Writer, Policies & Procedures Coordinator, or equivalent document transformation role.
- Familiarity with Pfizer document systems — PDOCS, eQMS, and the Veeva QualityDocs platform.
- Exposure to Global Logistics, Global Supply Chain or EHS compliance domains, particularly Dangerous Goods transportation, Business Continuity or Controlled Substances.
- Experience preparing documentation for translation and multi-language deployment.
- Demonstrated fluency with AI-assisted drafting tools in a regulated documentation context.
PHYSICAL/MENTAL REQUIREMENTS
- This role involves frequent computer-based work, including drafting, editing, formatting, and reviewing electronic documents, and participation in virtual meetings.
- It requires sustained attention to detail, analytical thinking, clear written and verbal communication, and the ability to organize multiple priorities and meet deadlines.
- The colleague must be able to synthesize complex technical information, reconcile reviewer feedback, and maintain document accuracy and traceability.
- Essential functions may be performed with or without reasonable accommodation.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
- This role may be performed remotely or from a Pfizer site and involves collaboration with stakeholders across multiple regions and time zones.
- Occasional flexibility outside normal local business hours may be required for global meetings and document review activities.
- Work is primarily computer-based in a standard office or remote-work environment. No routine travel or special environmental requirements are anticipated.
OTHER JOB DETAILS
- Last Date to Apply for Job: November 6, 2026
- Additional Location Information: Global - Any Pfizer Site
- Eligible for Relocation Package – NO
- Secondment 9-12 months
- If you are currently in a driving position with a fleet vehicle and this secondment does not require driving as an essential function of the position for 12 months or longer, you will be required to turn in your fleet vehicle for the duration of the non-driving secondment. Please refer to the Fleet Policy and Procedures document for more information.
- There will be no change to your current work location.
- Position is considered Flexible, and colleagues are expected to comply with Log In For Your Day (LIFYD) requirements at site location (e.g. about 2.5 days a week in office).
This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected]. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.
Quality Assurance and Control
