The posting
Key Responsibilities
Cloud & Infrastructure Engineering
- Design, implement and maintain hybrid infrastructure environments spanning Microsoft Azure and on-premises systems.
- Manage cloud and virtualised infrastructure, including servers, storage, networking, compute resources and connectivity.
- Architect and deploy infrastructure solutions across production, testing, development and disaster recovery environments.
- Administer and optimise Microsoft Azure services, including virtual machines, virtual networking, storage and identity-related infrastructure.
- Manage infrastructure provisioning, configuration, capacity planning, performance tuning and resource optimisation.
- Evaluate and implement IaaS, PaaS and SaaS technologies to support enterprise application requirements.
- Establish infrastructure architecture standards, configuration baselines and technical documentation.
- Review existing infrastructure environments and recommend improvements in scalability, resilience, security and cost efficiency.
Infrastructure Operations & Reliability
- Provide advanced Level 3 technical support for complex infrastructure and cloud-related incidents.
- Troubleshoot issues involving servers, operating systems, virtualisation, networks, storage and cloud services.
- Manage system patching, upgrades, configuration changes and preventive maintenance.
- Implement and maintain backup, replication, disaster recovery and business continuity solutions.
- Monitor infrastructure availability, system health, capacity and performance using appropriate monitoring tools.
- Strengthen infrastructure security through access controls, system hardening, patch management and configuration management.
- Maintain infrastructure inventories, technical documentation, configuration records and lifecycle management processes.
- Support incident investigation, root cause analysis and permanent remediation of recurring technical issues.
Infrastructure Projects & Modernisation
- Lead the technical design and implementation of infrastructure upgrades, migrations and platform enhancements.
- Support cloud migration, infrastructure consolidation and modernisation initiatives.
- Design and deploy infrastructure environments for new applications and enterprise systems.
- Assess technical solutions for compatibility, performance, security, availability and long-term maintainability.
- Coordinate technical implementation activities with internal engineering teams and external technology providers.
- Provide technical guidance on infrastructure architecture, deployment standards and operational best practices.
Technical Requirements
- Degree or diploma in Computer Science, Information Technology, Information Systems or a related discipline.
- Minimum 5 years of hands-on experience in enterprise IT infrastructure engineering, systems administration, cloud infrastructure or a related technical function.
- Strong expertise in Microsoft Azure infrastructure architecture, administration and operations.
- Practical experience designing and supporting hybrid cloud and on-premises infrastructure environments.
- Solid knowledge of virtualisation technologies, server administration, enterprise storage and network infrastructure.
- Experience managing cloud services across IaaS, PaaS and SaaS environments.
- Strong understanding of infrastructure networking, including TCP/IP, DNS, routing, firewalls and secure connectivity.
- Hands-on experience with infrastructure monitoring, patch management, backup solutions and disaster recovery.
- Experience troubleshooting complex infrastructure issues and providing advanced technical support.
- Proven experience delivering infrastructure deployments, upgrades, migrations or system enhancement projects.
- Working knowledge of infrastructure security practices, including identity and access management, system hardening and vulnerability remediation.
- Ability to design and implement infrastructure solutions with a focus on reliability, scalability, performance and cost optimisation.
Certifications
The following Microsoft certifications are highly preferred:
- Microsoft Certified: Azure Solutions Architect Expert
- Microsoft Certified: Azure Administrator Associate
Additional Technical Advantages
- Experience with Windows Server, Active Directory, Microsoft Entra ID and associated Microsoft infrastructure technologies.
- Knowledge of VMware, Hyper-V or equivalent virtualisation platforms.
- Exposure to Azure networking, VPN connectivity, hybrid identity and cloud security configurations.
- Experience with infrastructure automation using PowerShell, Terraform or similar tools.
- Familiarity with Infrastructure as Code (IaC), configuration management and automated deployment practices.
- Understanding of high-availability architecture, infrastructure redundancy and disaster recovery planning.
- Experience with infrastructure monitoring platforms, cloud cost optimisation and enterprise IT service management tools.



