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Open nowFirst seen 17 hours ago

Service Repair Depot Technician II

Phantom Staffing73 open roles

Where
Chelmsford, MA, United States
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Your applicationOpen nowService Repair Depot Technician IIPhantom Staffing · Chelmsford, MA, United States

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Share of postings closed within
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  2. 6.5%3 days
  3. 15.1%7 days
This job: first seen 17 hours ago

The posting

Job Summary

Perform repairs on various products. Duties will include investigation of customer complaints, troubleshooting/repair of failures to board level/sub-assembly and documentation of repairs in ERP system.

Essential Functions

  • Work within limits of prescribed procedures to ensure accurate completion of unit repair
  • Document repairs made and parts used in our ERP system
  • Troubleshoot problems to board level or sub-assembly to determine root cause of failure
  • Perform mechanical and software upgrades
  • Collaborate with QA Engineers as required on details of complaint investigation
  • Ability to efficiently transition between product lines

Required/Preferred Education and Experience

  • Technical High School or College Level technical training preferred
  • 3+ years of technical troubleshooting/repair experience preferred

Knowledge, Skills and Abilities

  • Computer literate, familiar with MS Windows, Word, Excel, Etc.
  • Read and understand SOPs and work instructions
  • Read and understand diagnostic data
  • Familiarity with test equipment (e.g. patient simulators, oscilloscopes, signal generators, and other test equipment)
  • Navigate ERP systems effectively
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