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Open nowPosted 123 days ago

Senior Director

philaymca319 open roles

Where
Columbia North YMCA, 1400 N Broad Street, Philadelphia, Pennsylvania, United States of America
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Your applicationOpen nowSenior Directorphilaymca · Columbia North YMCA, 1400 N Broad Street, Philadelphia, Pennsylvania, United States of America

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  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 123 days ago

The posting

Every team member at the Greater Philadelphia YMCA is guided by our principle of Connecting People to Healthier Lives. Does that sound like you?   Our Senior Director will directly impact our members and communities by overseeing membership operations and personnel to deliver effective member services.    Some rewards for joining our team: 

Free YMCA membership - access to all branches! 

Flexible work schedule

Sweet discounts on child care and summer camp programs

Medical, Dental, Vision, Disability, and Life Insurances

Generous Paid Time Off + 7 paid holidays throughout the year

Planning for your future? Ask us how we do it at the Y- it's awesome!

Supplemental insurance benefits

What is needed for this job as our Senior Director:

Minimum 3 years of related experience in engagement, events, or community-facing roles

Experience delivering programs or trainings that foster connection

Experience working with varied age groups preferred

Excellent written and verbal communication skills

Strong interpersonal skills with the ability to build relationships across diverse populations

Strong organizational skills and ability to manage multiple projects and deadlines

Creativity and strategic thinking applied to engagement initiatives

Demonstrated ability to sustain positive working relationships at all levels

Experience in staff supervision, committees and in providing leadership to groups

Ability to operate PC, use spreadsheets, word processing and related software

Excellent oral and written communication skills

Ability to recruit and motivate staff

  The responsibilities we will trust you as our Senior Director:

Recruit, train, schedule, supervise, develop and track certifications of staff to deliver high quality programs and services that respond to member needs.

Manage the daily operations and personnel of assigned departments, including Membership, Sports, Summer Camp, and Kid Zone

Ensure adherence to association membership quality standards.  Ensure staff training and development is continuous. Ensure delivery of high-quality services that exceed member expectations

Oversee the development and implementation of improvement plans, membership committees and retention strategies

Develop and implement community outreach to serve more membership in the community.  Cultivate relationships with community groups which should include  Community Partners, Corporate Partners, Special Target Populations, Service Organizations, etc

Establish achievable monthly member’s goals and projections for branch membership growth utilizing sales and retention strategies 

Monitor member feedback to assess membership service effectiveness

Seek additional funding sources through successful new member acquisition strategies that fit the non-profit nature of the Y

Provide leadership to new membership initiatives for the branch  

Seek membership expansion utilizing off-site partners or social media strategies

Provide branch coordination with all departments to ensure successful communication, special events and program growth

  What you can expect:

Support from an amazing leadership team

Opportunities to learn & grow at the YMCA

Being a part of a non-profit organization that works to make the community stronger

YMCA is an Equal Opportunity Employer All Qualified Women, Minorities, Persons with Disabilities, and US Veterans Encouraged to Apply After reading this, if you’re thinking this is me- we want to meet you! Get the ball rolling with our quick, 3-minute online application. 

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