The posting
Job Title
People Technology and AI Automation Specialist
Job Description
Title: People Technology and AI Automation Specialist
Key Responsibilities
- Workflow Automation Architecture: Design and implement end-to-end automated workflows for critical HR processes, including talent acquisition, onboarding provisioning, benefits enrolment changes, and offboarding checklists.
- System Integration: Connect disparate HR software ecosystems (such as Applicant Tracking Systems, Performance Management tools, and Learning Management Systems) with core HCM platforms (e.g., Workday, SAP SuccessFactors, or BambooHR) via APIs and middleware.
- Bot Deployment: Develop, test, and maintain bots (using platforms like Copilot, Claude etc) to handle repetitive, rule-based data entry and data synchronization tasks between legacy systems.
- Process Mapping & Optimization: Partner with HR stakeholders to audit current workflows, document "as-is" processes, and engineer optimized, scalable "to-be" automated solutions.
- Self-Service & Chatbot Administration: Build and maintain automated HR ticketing routing workflows and conversational low-code chatbots (e.g., Microsoft Power Virtual Agents) to instantly resolve employee tier-1 FAQs.
- Data Integrity & Compliance: Ensure all automated pipelines adhere to strict data security protocols, maintaining high accuracy and compliance with global data privacy regulations (e.g., GDPR, CCPA).
Required Skills & Qualifications
Technical Skills
- HR Technology: Deep familiarity with core HRIS/HCM platform data structures and employee lifecycle modules.
- Automation Tools: Advanced proficiency in low-code/no-code workflow automation platforms (e.g., Microsoft Power Automate, Copilot, Claude, Codex, Make, or Zapier).
- Data & APIs: Strong understanding of REST APIs, JSON, and Webhooks to sync data between cloud applications. Intermediate knowledge of SQL for data validation is highly preferred.
Soft Skills & Workplace Attributes
- Analytical Problem Solving: Exceptional ability to deconstruct complex, manual human processes into logical, step-by-step technical business rules.
- Stakeholder Management: Strong communication skills to gather requirements from non-technical HR teams and translate them into efficient automated flows.
- Understanding of End-to-End process and identify opportunity to introduce AI/Automation – thus reducing manual work and improve data quality.
About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
At Philips, we provide equal opportunities to all our employees and to all eligible applicants for employment in our company, irrespective of age, color, disability, nationality, race, religion, gender, sexual orientation (LGBTQ +), and all aspects that make individuals unique. Encouraging diversity and fostering inclusion are key to our mission of improving the lives of 2.5 billion people a year by 2030 through meaningful innovation. We have fair, transparent, and clear employee policies which promote diversity and equality, in accordance with currently applicable law. For, we believe that life is better when #youareyou.
• Learn more about our business. • Discover our rich and exciting history. • Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
