Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 57 days ago

Process Improvement and Automation Lead

phsgroupweb100 open roles

Where
Caerphilly, Glamorgan, United Kingdom
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowProcess Improvement and Automation Leadphsgroupweb · Caerphilly, Glamorgan, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on phsgroupweb's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. phsgroupweb postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 57 days ago

phsgroupweb median: 1 days open

The posting

About The Role

Process Improvement and Automation Lead

Fixed term contract for 1 year

Based in South Wales or Tamworth

Competitive Salary + Company Car or Allowance

Are you passionate about making businesses work better?

We are looking for a hands-on Process Improvement and Automation Lead to work across phs Group, identifying and delivering practical improvements that simplify how we work, increase productivity and strengthen the experience of our customers and colleagues. You will lead cross-functional activity from initial diagnosis through to implementation and measurable benefit realisation, using technology, automation and AI as enablers of sustainable change.

This is a high-impact individual contributor role with no direct reports. You will influence senior stakeholders and operational teams across the Group, challenge established ways of working constructively and turn business priorities into practical, measurable results.

The Process Improvement and Automation Lead role at phs Group will involve:

  • Building and managing a prioritised pipeline of improvement opportunities aligned to the business plan and Executive Team priorities.
  • Reviewing end-to-end processes to identify inefficiency, duplication, bottlenecks and control weaknesses, then recommending practical improvements.
  • Leading cross-functional improvement projects from discovery and process design through to testing, implementation, adoption and benefit realisation.
  • Developing clear business cases, delivery plans and success measures, using operational, financial, customer and colleague data to demonstrate value.
  • Identifying where approved automation, generative AI and agentic AI can improve outcomes, while meeting governance, information security, privacy and responsible AI requirements.
  • Facilitating workshops, coaching colleagues and supporting teams to embed new tools, processes and sustainable ways of working.

The ideal candidate for a Process Improvement and Automation Lead at phs Group will have:

  • Proven experience delivering continuous improvement, business change, process improvement or operational transformation initiatives, including the adoption and use of AI.
  • A track record of taking improvement activity from diagnosis through to implementation and measurable benefit realisation.
  • Strong process mapping, analytical and structured problem-solving skills.
  • Experience working across functions and influencing senior stakeholders without direct authority.
  • Commercial awareness and the ability to connect improvements to cost, productivity, customer service, quality and risk.
  • Experience supporting the adoption of new systems, processes or ways of working.
  • A practical understanding of automation, generative AI and agentic AI, including how they can be applied safely to business change.
  • Confidence using data and performance measures to identify opportunities, test assumptions and demonstrate impact.
  • Strong communication and facilitation skills, with the ability to translate complex issues and technology into clear, practical actions.
  • A results-driven, pragmatic and collaborative approach, with the resilience to maintain momentum across multiple and changing priorities.

Desirable:

  • A lean, Six Sigma, change management or project management qualification
  • Practical delivery experience is important for this role.

In return for your commitment and expertise, you will get:

  • Competitive Salary
  • Company car or car allowance
  • Virtual GP for you and your household
  • Buy and sell holiday scheme
  • Amazing employee discounts with major supermarkets and retailers with ‘phs Perks’
  • Training to expand your skills. We offer accredited ILM training through external and in-house training
  • Apprenticeship opportunities
  • 23 days holiday plus bank holidays (31 days in total) plus a Buy / Sell holiday scheme
  • Free Parking onsite so no parking costs
  • Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more…

About phs:

Phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 90,000 customers across 300,000 locations incorporating numerous businesses during its 63 years of business.

Our businesses include: Washrooms, Healthcare, Floorcare, Phs Direct and Direct 365 (sale of consumables), Phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.

At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

About You

About Us

Apply

Share

  • Facebook
  • X
  • LinkedIn
  • WhatsApp
  • Email
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against phsgroupweb's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on phsgroupweb's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    phsgroupweb's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.