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Open nowPosted 7 days ago

Public Sector Account Development Manager

phsgroupweb

Where
Basingstoke, Hampshire, United Kingdom
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Your applicationOpen nowPublic Sector Account Development Managerphsgroupweb · Basingstoke, Hampshire, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on phsgroupweb's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. phsgroupweb postings stay open a median of 13 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.6%30 days
  6. 59.1%60 days
This job: posted 7 days ago

phsgroupweb median: 13 days open

The posting

About The Role

Public Sector Account Manager

Location: Midlands, South West & South Wales

Salary: Competitive Salary + Bonus + Company Car/Car Allowance

About the Role

We have an exciting opportunity for an experienced Public Sector Account Manager to join the growing Public Sector team at phs Group.

Reporting directly to the Head of Public Sector, this specialist role is focused on managing and growing an established portfolio of public sector customers, while developing new business opportunities across the education sector, particularly within Multi Academy Trusts (MATs).

This is a strategic account management position that combines customer retention, relationship development, tender management and business growth. The successful candidate will work closely with internal stakeholders and customers to deliver exceptional service, maximise retention, and identify opportunities to expand phs services across a diverse public sector portfolio.

Key Responsibilities

As our Public Sector Account Manager, you will:

Deliver annual retention targets across an existing public sector customer portfolio.

Achieve new business growth targets through account development and the acquisition of new opportunities within Multi Academy Trusts and the wider education sector.

Develop and maintain detailed account plans covering opportunities, service improvements, contract reviews and product innovation.

Build strong partnerships with customers and key internal stakeholders to ensure a clear understanding of customer objectives and requirements.

Ensure customers receive an exceptional level of service and support.

Influence tender and contract renewal strategies, demonstrating the value of phs solutions and services.

Lead responses to tenders, including pricing, risk assessment and development of compelling win themes.

Accurately maintain customer activity, opportunities and pipeline information within Salesforce CRM.

Produce management reports including revenue forecasts, pipeline updates, SWOT analyses and action plans.

Take a proactive approach to account management, ensuring clear communication and effective stakeholder engagement.

About You

To be successful in this role, you'll have:

Proven experience managing public sector customer accounts within a complex environment (ideally 5+ years).

Experience working with the education sector and/or Multi Academy Trusts (highly desirable).

A strong track record of customer retention, account growth and business development.

Excellent relationship-building and influencing skills.

Outstanding communication and stakeholder management abilities.

Experience of working within a service-led organisation.

Strong commercial awareness and strategic planning capability.

Experience using Salesforce CRM and Microsoft Office applications, including Excel.

A proactive, self-motivated approach with a desire to deliver exceptional customer outcomes.

High levels of integrity, professionalism and accountability.

A full UK driving licence and willingness to travel extensively throughout the region.

What You'll Receive in Return

At phs, we recognise and reward commitment, performance and expertise. In return, we offer:

Competitive salary

Bonus / OTE opportunity

Company car or car allowance

23 days annual leave plus bank holidays (31 days total)

Buy and sell holiday scheme

Virtual GP service for you and your household

phs Perks employee discount platform with savings at major retailers and supermarkets

Accredited ILM leadership and management training

Apprenticeship opportunities

Free onsite parking

Enhanced parental and paternity leave

Pension scheme

Life assurance

Cycle to Work scheme

24/7 wellbeing support helpline

Access to a wide range of additional employee benefits

About phs Group

Founded in 1963, phs Group is the UK's leading provider of hygiene and workplace services, supporting more than 90,000 customers across 300,000 locations throughout the UK, Ireland and Spain.

At phs Group, we are committed to creating an inclusive workplace where every colleague feels valued, respected and able to bring their authentic self to work. Diversity, equality and inclusion are at the heart of our culture, and we welcome applications from all backgrounds.

If you're an experienced Public Sector Account Manager with a passion for developing customer relationships, winning new business and delivering outstanding service, we'd love to hear from you. Apply today and join the phs team.

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