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Open nowPosted 2 days ago

IT Support Champion

PIDAS AG

Where
Ittigen, BE, Switzerland
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Your applicationOpen nowIT Support ChampionPIDAS AG · Ittigen, BE, Switzerland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on PIDAS AG's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted 2 days ago

The posting

--- base: meta-keywords: meta-viewport: width=device-width, initial-scale=1.0 title: IT Support ---

IT Support ==========

About

Deine Aufgaben --------------

  • Entgegennahme, Analyse und Lösung von IT\-Störungen, Fragen und Änderungswünschen (telefonisch \& schriftlich)
  • Remote\-Support auf Deutsch und Englisch, weitere Sprachen von Vorteil
  • Klassifizierung und Weiterleitung von Tickets an den 2nd Level Support
  • Schnittstelle zwischen Enduser und Technik \- du übersetzt Bedürfnisse verständlich und lösungsorientiert
  • Verantwortung für eine hohe User Happiness und ein durchgängig positives Serviceerlebnis

Das bringst du ein ------------------

  • Abgeschlossene Ausbildung in Informatik oder gleichwertige Berufserfahrung
  • Gute Kenntnisse der gängigen Microsoft Client\-Betriebssysteme und MS Office
  • Sicherer Umgang mit IT\-Systemen und Freude an Technik
  • Empathie, Geduld und Kommunikationsstärke im direkten Kontakt mit Userinnen
  • Erfahrung im Finanz\- \& Versicherungswesen
  • Teamplayer, der Service Exzellenz lebt und weiterentwickeln möchte

Dein Profil -----------

  • Firmeninterne Champions Academy
  • Offene Unternehmenskultur mit Raum für Ideen \& Mitgestaltung
  • Moderne Infrastruktur \& Homeoffice
  • Gute Erreichbarkeit mit dem ÖV
  • Regelmäßige Team\-Events \& Austauschformate
  • Interne Entwicklungs\-möglichkeiten

Dein Impact

Du bist mehr als ein IT\-Supporter \- du bist ein Support . Mit deinem Beitrag machst du Technik menschlich, verbindest Bots \& Brains und baust mit uns am smarten Service Desk der Zukunft.

Deine Ansprechpartnerin

Chief People Officer

![Pidas Aktiengesellschaft]()

* Deine Ansprechpartnerin

Chief People Officer

*

*

![Pidas Aktiengesellschaft]()

* Deine Ansprechpartnerin

Chief People Officer

*

*

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Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on PIDAS AG's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    PIDAS AG's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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