Hospitality Aide/Appointment Escort

Job Title: Hospitality Aide / Appointment Escort (Full-Time) Location: Centerville Post Acute Skilled Nursing Facility

Position Summary: Centerville Post Acute Skilled Nursing Facility is seeking a dependable and professional Hospitality Aide / Appointment Escort to support daily operations by assisting residents with non-clinical needs. This role is strictly non-patient care and focuses on customer service, transportation within the facility, and ensuring a positive experience for residents and visitors.

Key Responsibilities:

• Escort residents safely to and from appointments and to designated transportation pick-up areas
• Coordinate with nursing and administrative staff regarding scheduled appointments and resident readiness
• Provide friendly, courteous assistance to residents, families, and visitors
• Assist with wayfinding and general inquiries throughout the facility
• Ensure residents arrive on time for appointments and activities
• Maintain a clean, organized, and welcoming environment in common areas
• Assist with non-clinical tasks such as delivering items, organizing supplies, and supporting front desk operations as needed
• Follow all facility policies, safety procedures, and confidentiality standards

Important Note: This position does not involve direct patient care, medical treatment, or assistance with activities of daily living (ADLs).

Qualifications:

• High school diploma or equivalent preferred
• Strong communication and customer service skills
• Ability to work well in a team-oriented environment
• Dependable, punctual, and organized
• Ability to walk and stand for extended periods
• Experience in hospitality, customer service, or healthcare support is a plus

Schedule:

• Full-time position
• Hours may include weekdays, weekends, and holidays as needed

Benefits:

• Competitive pay
• Health, dental, and vision insurance (for eligible employees)
• Paid time off
• Supportive team environment

Work Environment: This role is based in a skilled nursing facility and involves frequent interaction with residents, staff, and visitors in a fast-paced environment.

Equal Opportunity Employer Statement: Centerville Post Acute Skilled Nursing Facility is an equal opportunity employer and values diversity in the workplace.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.