The posting
Projects & Installations Manager – UK
LOCATION: Aylesford, Kent, Office based
WORKING HOURS: 8.00am – 4.30pm
CONTRACT: Full-time, Permanent
Join Our Team
We're looking for a Projects & Installations Manager – UK to join our growing team at Pineapple.
This is an exciting opportunity to become part of an award-winning business where you'll play an important role in supporting our continued success. If you're passionate about delivering great results, enjoy working collaboratively and are looking for a company that genuinely values its people, we'd love to hear from you.
What We’re Looking for
As the Projects & Installations Manager, you will be responsible for delivering a professional installation experience for our customers across the UK.
It’s imperative to be commercially minded, with a strong focus on delivering projects on time and under budget. You will need to be comfortable working in prisons, mental health wards, hospitals and other environments with vulnerable people. The role will focus on the UK, with the potential to support larger projects in the US, ensuring delivery excellence and an exceptional customer experience.
You will also be responsible for the complete commercial analysis of projects and installations across the business. This will involve providing accurate and timely financial reporting on the department’s profit and loss to the COO and Senior Leadership Team.
What You'll Be Doing
- Carrying out site surveys and reporting.
- Provide cost estimations and devise accurate client quotations.
- Overseeing and delivering projects from scoping, briefing and planning service through to execution / sign off and reporting.
- Undertaking on-site installations.
- Managing client, internal and external communications and expectations across multiple projects, to ensure tight deadlines are met.
- Co-ordinate internal resources and third parties, vendors & subcontractors for the flawless execution of all projects whilst maximising labour productivity.
- Assist partners/subcontractors to resolve any issues on site and reporting or escalating as appropriate.
- Managing changes to the Project Schedule and Project costs using appropriate verification.
- Preparing overall costing and analysis of delivery and install.
- Conducting detailed project management profit and loss analysis and preparing comprehensive financial reports to ensure projects remain within budget and meet financial targets.
- Complete project reporting and closure processes.
- Working with the sales team to provide costings for bespoke orders.
- Lead and manage all international projects, ensuring alignment with global standards, cross-border coordination to achieve successful delivery.
- Attending occasional client meetings (virtual and in person) alongside sales team as required.
- Observance of safety guidelines and site regulations.
- Supporting the wider projects & installations team as required during busy periods and covering holidays / absence as necessary.
- Any other reasonable ad hoc duties as required by the business.
What success looks like
Success looks like delivering projects safely, on time and within budget, while achieving excellent customer experiences, strong commercial performance and consistently high standards of installation and project delivery across the UK.
Requirements
Ideally, you’ll have:
- Proven experience in a project management role.
- Qualified to SSSTS or SMSTS level in site management.
- Excellent IT skills with competent use of Microsoft Office (mainly Outlook and Excel).
- Experience in ERP & project management systems i.e. Dynamics 365.
- Previous hands-on experience with installations & familiar working with contractors.
- Experience with joinery/carpentry or high-level fit outs with the ability to be hands on with tools if required.
- Experience of cost analysis and P&L reporting.
- Competent use of project management & on-site auditing software.
- Knowledge of warehouse operations etc.
- Commercially minded with experience of developing and working to budgets set by customers and Directors.
- A candid problem solver.
- Exceptional attention to detail, with the ability to organise and prioritise tasks.
- Able to work under pressure and deadline driven.
- Flexibility to adapt and react to rapidly changing scenarios.
- Excellent relationship building skills with a variety of project stakeholders (internal & external), both in person and via phone / email.
- Excellent written and verbal communication skills.
- Clean driving license as frequent travel will be required throughout the UK and potentially overseas for client meetings and overseeing installation often at short notice.
Benefits
Benefits and Perks
Here’s what you can look forward to when you join us:
- We’re proud to be recognised as one of The Sunday Times Best Places to Work for three consecutive years) – and we work hard to make sure our people genuinely feel it
- Competitive salary and a discretionary annual bonus
- 15 work from home days per year
- Pension scheme
- Healthcare Cash Plan – claim back medical, dental and optical costs
- Perks & rewards platform – access hundreds of deals and discounts
- Gym discounts through our perks platform
- Employee Assistance Programme – confidential support when you need it
- 23 days’ holiday plus UK bank holidays, increasing to 26 with length of service
- An extra day off for your birthday
- Loyalty reward for increasing years of service
- Death in service
- Learning & Development platform with online courses, certifications and professional development tools to support your career growth
- Tree planted in your honour when you join – with trees already planted in the UK, Tanzania, Uganda, Kenya and Madagascar
- Sustainability-focused business – committed to low-carbon operations, renewable energy and recycled materials
- Regular team socials and events, including summer and Christmas parties
- Christmas gift
- Monthly Pizza Friday
- Free fruit, snacks, hot drinks and cold beverages
- Refer a friend scheme – £250 reward
- EV car charging facilities
- High-quality, modern office environment
- Free onsite parking / within walking distance from the train station
About Pineapple
Pineapple is a global leader in designing innovative furniture for challenging environments. Founded in 1975 as a family-run business, we've grown into an international organisation with headquarters in Kent and offices in France, Germany and the USA.
With more than 200 employees worldwide, we're passionate about creating furniture that not only looks great and performs exceptionally but also helps create calm, safe and inspiring spaces for the people who use it.
We're proud to have been recognised as one of The Sunday Times Best Places to Work for three consecutive years. Our people are at the heart of everything we do, and we're committed to creating a workplace where everyone feels valued, supported and empowered to succeed.
Our Values
We're proud of the culture we've built and are looking for someone who shares our values:
Teamwork – We work collaboratively, supporting one another and recognising that the best results come from working together.
Committed – We take pride in what we do, showing dedication, reliability and a strong work ethic every day.
Ownership – We take responsibility for our work, act with integrity and continually look for ways to improve.
Positive – We approach challenges with optimism, enthusiasm and a solutions-focused mindset.
Responsive – We act quickly, communicate effectively and always strive to exceed customer expectations.
If you’re looking for a supportive, people-first workplace where you can grow your career and genuinely enjoy coming to work, you’ll feel right at home with us.
Diversity & Inclusion - Pineapple is an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can thrive.
Recruitment agencies: Thank you for your interest in working with Pineapple. We will reach out directly if we require support.
