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Open nowFirst seen 5 days ago

Regional Growth & Operations Manager (Bali Area)

Pinhome8 open roles

Where
Bali, Indonesia
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Your applicationOpen nowRegional Growth & Operations Manager (Bali Area)Pinhome · Bali, Indonesia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Pinhome's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Pinhome postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

Pinhome median: 1 days open

The posting

About the Role: The Regional Leader/City Supervisor/Area Manager will be responsible for overseeing and growing the PHS business within a designated city or region. This includes driving revenue, maintaining profitability, and ensuring a balanced and efficient operation of supply and demand. The role requires a mix of strategic planning, operational oversight, and team leadership.

What You Will Do

  • Revenue GrowthDevelop and execute strategies to grow revenue in the assigned region. Identify and capitalize on new business opportunities, partnerships, and initiatives. Set and achieve monthly/quarterly revenue targets.
  • Profitability ManagementOptimize operational costs while ensuring service quality. Monitor key financial metrics (e.g., profit margin, cost per order). Conduct regular analyses to improve efficiency and reduce overheads.
  • Supply-Demand ManagementSupply: Recruit, onboard, and manage service providers (cleaners, technicians, etc.) in the city. Demand: Execute local marketing campaigns to generate leads and bookings. Ensure alignment between supply (service providers) and demand (customer orders).
  • Team LeadershipLead and motivate city-level teams, including field operations, sales, and support staff. Conduct regular performance reviews and provide training/coaching as needed. Foster a culture of accountability, innovation, and excellence.
  • Operational ExcellenceMonitor daily operations to ensure smooth service delivery. Resolve operational bottlenecks, including SP shortages or quality issues. Oversee customer satisfaction, handling escalations and improving service quality.
  • Data and ReportingAnalyze city-level KPIs (e.g., order volume, SP utilization rate). Prepare and present performance reports to senior leadership. Use data insights to refine operational strategies.
  • Stakeholder ManagementCollaborate with HQ teams (e.g., marketing, product, finance) to support regional goals. Build relationships with local partners and government agencies as needed.

What You Will Need

  • This is an in-city role, so you are required to be present in the city of operations.
  • Immediate availability is preferred, but candidates with notice periods will also be considered.
  • Entrepreneurial Mindset: A strategic thinker with an entrepreneurial spirit, capable of identifying and capitalizing on business opportunities.
  • Passion in Service Industry and Impact: Have a strong interest and passion in delivering the best service and value proposition to both customer and service providers.
  • Leadership Skills: Strong leadership qualities with the ability to inspire and motivate teams towards achieving common goals.
  • Operational Excellence: Proven experience in managing operations, preferably in the service industry, with a focus on efficiency and customer satisfaction.
  • Communication Skills: Excellent communication and interpersonal skills to liaise with internal teams, technicians, and customers effectively.
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