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Open nowFirst seen 5 days ago

Business Support Representative I

Pinnacle Bank/Bank of Colorado51 open roles

Where
Gretna, Nebraska
Work mode
On site
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Your applicationOpen nowBusiness Support Representative IPinnacle Bank/Bank of Colorado · Gretna, Nebraska

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Pinnacle Bank/Bank of Colorado's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Pinnacle Bank/Bank of Colorado postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

Pinnacle Bank/Bank of Colorado median: 1 days open

The posting

GENERAL SUMMARY:

At the direction of the Business Support Supervisor, provide customer service and data entry support regarding PinnBank for Business via the telephone, chat and email in compliance with established policies and procedures.

JOB RESPONSIBILITIES AND DUTIES:

  1. Assists existing customers with basic online business banking issues regarding password resets, unlocks, bill pay, mobile banking and other simple questions.
  2. Verifies data entry changes made by Business Support Rep II and higher.
  3. Reviews and updates closed accounts in Bill Pay.
  4. Assists Business Support Supervisor with related projects as requested.
  5. Regular and reliable attendance.
  6. Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Knowledge of Fiserv internet banking software and general banking operations.
  • Ability to communicate effectively with management, customers and co-workers.
  • Ability to pay close attention to detail and work with a high degree of accuracy.
  • Ability to meet deadlines and work independently.
  • Ability to assist others within the department.
  • Skills in problem solving.
  • Ability to make sound decisions using information at hand.

EDUCATION AND EXPERIENCE:

  • High school graduate or equivalent.

PHYSICAL REQUIREMENTS:

Seeing: 75-100%

Must be able to read computer screens and reports

Hearing: 75-100%

Must be able to communicate with customers

Standing/Walking: 50-74%

Climbing/Stooping/Kneeling: 25-49%

Lifting/Pulling/Pushing: 25-49%

Fingering/Grasping/Feeling: 75-100%

Must be able to operate a computer

PHYSICAL DIMENSIONS:

Exerting up to 50 pounds of force occasionally, and/or a negotiable amount of force frequently or constantly to lift, carry or otherwise move objects. Job involves sitting, walking and standing.

NOTE: The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of personnel.

More Details

Monday through Friday 8-5

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