Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 5 hours agoWe saw it 112 min after it went up

iGaming Supervisor - (11PM - 7AM Shift) - Bensalem, PA

Playtech20 open roles

Where
Bensalem, United States
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowiGaming Supervisor - (11PM - 7AM Shift) - Bensalem, PAPlaytech · Bensalem, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Playtech's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Playtech postings stay open a median of 5 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.0%14 days
  5. 34.0%30 days
This job: posted 5 hours ago

Playtech median: 5 days open

The posting

Company Description

PT Services (Delaware) LLC is part of Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market. Playtech offers cutting-edge, value-added solutions to the industry’s leading gaming operators. Since Playtech's inception in 1999, our approach has been centered on continual development. PT Services (Delaware) LLC represents the Playtech Live product, and our studios feature hundreds of state-of-the-art cameras broadcasting in premium HD quality, offering the fastest streaming and highest uptime in the market. More than 1,830 talented professionals are part of Playtech Live from different countries all over the world, and you have an opportunity to join our international team in Bensalem, PA!

Visit our website to learn more about our company https://www.playtechpeople.com

Job Description

As an I-Gaming Pitboss, you will be responsible for overseeing live game operations and ensuring a professional and engaging experience is conducted by the Live Dealers and Shufflers in a streaming environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Must be able to adhere to the multi-state Gaming Commission Regulations, PT Services Delaware regulations, and live unit policies and procedures.
  • Supervise and ensure Live Dealers and Shufflers in a live streaming environment are complying with the multi-state Gaming Commission Regulations, PT Services New Jersey, and Live unit policies and procedures.
  • Ensure to correct any Live Dealer and/or Shufflers mistakes promptly in compliance with the company’s policy and procedures.
  • Demonstrate comprehensive mastery of all company-offered games, including the ability to assist with game presentation and shuffling, as needed.
  • Ensure the studio’s operations comply with the policies and procedures and implement new policies and procedures as directed by management.
  • Ensure all live gaming operational reports adhere to the company’s policies and procedures.
  • Monitor and address any technical disruptions in the studio, ensuring immediate resolution in accordance with the company’s procedures and gaming regulations.
  • Collaborate with management to test and evaluate studio and application performance, ensuring optimal functionality for new and existing online gaming operations.
  • Be able to professionally handle and escalate guests’ complaints promptly for any game-related questions according to chat policy.
  • Maintain an exemplary level of professionalism to foster an orderly and positive work environment.
  • Attend educational events, briefings, and sessions required for professional skills improvement and learning the new procedures.
  • Provide essential support to the Site Manager in executing daily operational tasks.
  • Assume leadership in communication and conflict resolution within the scope of the position, addressing inquiries from licensees and players with professionalism and in accordance with company procedures.
  • Fulfill any additional duties as directed by management with the utmost diligence and professionalism.

Qualifications

EDUCATION & EXPERIENCE/QUALIFICATIONS REQUIRED

  • High School Diploma / GED.
  • Must be 21 years of age or older
  • At least 1 year of Customer Service Experience.
  • At least 1 year of Basic to Intermediate Excel proficiency.
  • Basic computer skills- MS Office, electronic mail, etc.
  • Excellent customer service skills and interpersonal skills to effectively communicate with customers in a live streaming environment.
  • Ability to maintain a professional demeanour, including manner of speech, appearance, and posture in a fast-paced environment.
  • Ability to deal with potential guest conflicts professionally, maintaining Playtech’s guest service standards.
  • Ability to deal, sort, shuffle, and count cards in addition to operating other gaming equipment involving highly repetitive movement of hand and arm.
  • Ability to work a variety of shifts, including nights, weekends, and holidays.
  • Punctuality and attention to detail.
  • Be able to wear assigned uniforms.
  • Must be able to obtain a Pennsylvania Gaming License and a West Virginia Casino Employee Registration.

COMPENSATION & BENEFITS

  • Pay Rate: $24 + up to $3 Monthly Performance Bonus
  • Night differential pay
  • Vacation Days: 10 days
  • Sick Time: 5 days
  • 10 Holidays pay
  • Health Benefits: Medical, Dental, Vision, HSA/FSA, LTD/STD, Life Insurance.
  • 401K – 4% match

Additional Information

If you need reasonable accommodation and/or assistance during the application and hiring process, applicants can contact Playtech-People & Culture Team for assistance at [email protected]. Our team will be happy to help!

Playtech is an equal opportunity employer. All qualified applicants will receive consideration for employment equally without regard to age, ancestry, color, gender identity or expression, national origin, physical or mental disability, protected veteran, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Playtech's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Playtech's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Playtech's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.