Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 32 hours ago

Community and Communications Associate

Plexal (City) Ltd6 open roles

Pay
£35,000 a year
Where
Reading
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCommunity and Communications AssociatePlexal (City) Ltd · Reading

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Plexal (City) Ltd's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. Plexal (City) Ltd postings stay open a median of 17 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 32 hours ago

Plexal (City) Ltd median: 17 days open

The posting

The Role's Purpose

This varied, hands-on role combines the day-to-day operation of our Reading innovation hub, with a particular focus on professional communications, community building through activities including hackathons, ideation sprints, maker workshops, group learning activities etc), and support for innovation projects and programmes. This role helps create and sustain an environment which encourages innovation so that it feels like a natural behaviour, rather than administering it.

You will work alongside our Community and Innovation Associate. Together, these two Associate roles share community, front-of-house and operational responsibilities, providing cover for one another. For this vacancy, we particularly seek communications and event-delivery experience, strong organisation skills and an interest in developing skills across innovation and programme delivery from conception to handover / execution.

This fast-paced, collaborative role suits someone with sound judgement and excellent people skills who is equally willing to undertake the practical tasks that keep a busy innovation hub running well.

What You'll Do

Communications and Content

  • Draft newsletters, social content and event communications using agreed templates and guidance on the key messages to convey. Develop new styles to keep the hub brand fresh and exciting.
  • Draft project updates, blogs, event write-ups, case studies and community stories for agreed channels, adapting material for different audiences with input from innovation and communications colleagues where needed.
  • Plan and maintain the communications and content calendar, plan their workload and source the information and materials needed to deliver agreed content by the required deadlines.
  • Use agreed platforms and templates, and online tools, to create and send emails and set up events, including using SharePoint, seeking advice or approval where required.
  • With guidance on the feedback required, create and use suitable feedback methods, such as forms, email and in-person conversations, then gather the results and provide trends and summaries to the wider team.

Events

  • Coordinate event logistics – e.g. creating registration pages, joining instructions, writing event copy, manage RSVPs, organise and set up the location including catering, liaise with speakers and other key stakeholders.
  • Support delivery on the day.
  • Monitor engagement and other agreed communications metrics, sharing results with the team to support future planning and improvements.

Community and Hub Operations

  • Share responsibility with the other Community and Innovation Associate for in-person hub cover, including an agreed early/late pattern.
  • Create a welcoming and inclusive hub experience for members, clients, visitors, partners and colleagues, building positive relationships and encouraging people to connect and take part.
  • Manage visitor bookings, access and practical arrangements for meetings and events.
  • Open, prepare and close the hub as required, ensuring it is ready for the working day and planned activities.
  • Maintain a presentable, organised and stocked environment, including room preparation, supplies and kitchen sundries.
  • Coordinate shared spaces, respond to routine requests and resolve straightforward operational issues, escalating facilities or IT problems where needed.
  • Share practical suggestions for improving the community and hub experience, based on feedback and day-to-day observations, for the wider team to consider.
  • Suggest methods / approaches that further nurture and grow the hub community, advancing reach and cultural impact.
  • Provide reasonable cover for the other Community and Innovation Associate during annual leave, absence and periods of increased activity.
  • Build relationships across clients, partners and delivery teams to connect people, share information and maintain momentum.

Programme and Project Support

  • Support project, programme and community activity by gathering updates, coordinating communications and keeping stakeholders informed from challenge triage and definition, through each project’s duration.
  • Maintain high-quality project documentation, communications and reporting materials.
  • Support regular project and programme reporting and meeting governance, including written status updates, stakeholder briefings, inputs, papers, actions and follow-up.
  • Proactively identify information gaps, blockers or emerging issues that could affect engagement or delivery, escalating where appropriate.

Your Skills

  • Strong written communication, with the ability to tailor messages, channels and timing to different audiences.
  • Excellent relationship-building and interpersonal skills; confident engaging diverse stakeholders and creating a welcoming community.
  • Highly organised and reliable, able to plan and prioritise multiple activities, deadlines and stakeholders.
  • Good judgement and attention to detail; able to take ownership and know when to seek advice or escalate.
  • Proactive and flexible, comfortable combining professional stakeholder work with practical hub administration.
  • Strong Word and PowerPoint skills, good working knowledge of Excel and ability to learn new digital tools quickly.
  • Develop metrics / objective key results to show and evidence effectiveness of actions against pre-agreed goals / objectives.

Your Experience

  • Practical experience planning and delivering events, workshops, meetings or community engagements.
  • Experience creating professional communications for different audiences.
  • Experience gained in events, communications, marketing, community engagement, hospitality or a comparable environment.
  • Experience developing communications or engagement plans and content across newsletters, digital platforms, social media, case studies or similar channels.
  • Experience supporting projects or programmes through trackers, actions, risks, reporting or governance.
  • Experience working at pace with multiple stakeholder groups, ideally in innovation, technology, defence, government or another complex environment.

Who You Are

  • Energised by working in a fast-paced, high-growth organisation and innovation environment.
  • Confident engaging with diverse stakeholder groups.
  • A natural community-builder who enjoys connecting people, creating energy and helping others feel welcome and able to contribute.
  • A motivated self-starter who takes initiative, exercises good judgement and is comfortable operating with ambiguity.
  • A collaborative team player who is equally willing to lead an activity or undertake routine tasks that support colleagues and the hub.
  • Curious, adaptable and interested in developing broader innovation and programme delivery capability.
  • This is a predominantly site-based role because the team provides in-person operational cover for the Reading innovation hub.
  • The Associate team covers the hub’s approximately 08:00–17:30 operating day through an agreed early/late rota. Individuals are not routinely expected to work the full period
  • Flexibility is required to cover colleague annual leave and absence and occasionally support activities outside normal hours. Additional hours are managed through Plexal’s TOIL arrangements.
  • The majority of the working week will be based at the Reading hub. Some home working may be possible where operational requirements and Associate cover allow.
  • May require business travel across Plexal sites.
  • Ability to manage and influence through face-to-face and virtual team environments.
  • Must be able to achieve a minimum of SC clearance.
  • This job profile is not exhaustive; the post holder may undertake other reasonable duties as directed by the Line Manager.

Why us?

As a start-up, we thrive in a dynamic and fast-paced work environment dedicated to empowering innovators. We embrace individuals who leverage technology and creativity to tackle our greatest challenges head-on. We strongly advocate for maintaining a harmonious work-life balance, our goal is to ensure every member of our team can authentically be themselves and live their best lives. We firmly believe that innovation and creativity flourish when we cultivate a diverse workforce, comprising highly skilled individuals with a wide range of perspectives to contribute.

In return we will offer you:

  • Salary: Circa £35,000 depending on skills and experience
  • Annual bonus scheme
  • A generous pension scheme (with a company contribution of up to 10%)
  • Private healthcare, life assurance and critical illness cover
  • 25 days holiday plus bank holidays
  • Volunteering day

Plexal is an equal opportunities employer and we actively encourage applicants from individuals from all backgrounds. We are a Disability Committed employer and are willing to make reasonable adjustments throughout the recruitment process.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Plexal (City) Ltd's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Plexal (City) Ltd's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Plexal (City) Ltd's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.