Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 81 days ago

Fraud Operations Specialist (m/f/d)

Pliant38 open roles

Where
Berlin, Berlin (Hybrid)
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowFraud Operations Specialist (m/f/d)Pliant · Berlin, Berlin (Hybrid)

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Pliant's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. Pliant postings stay open a median of 7 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 81 days ago

Pliant median: 7 days open

The posting

ABOUT US

Pliant is a modular B2B payments platform that combines commercial card issuing, payment accounts, FX, and spend management in one system — adapting to existing setups rather than requiring customers to replace them.

Businesses across industries such as travel, e-commerce, and insurance use Pliant to manage complex payment workflows with cards, backed by credit lines Pliant underwrites itself.

Fintechs and software platforms embed Pliant's payment infrastructure into their own products, from API-based Cards-as-a-Service to fully white-label solutions. Banks use Pliant's Card & Spend OS, the customer-facing interface, on their own infrastructure to run card programs.

Founded in 2020 and headquartered in Berlin, Pliant serves 5,000+ businesses and 40+ partners across Europe and the United States. A principal member of Visa and Mastercard, Pliant issues commercial cards in 13 currencies across 32 countries — under its own European e-money license and with licensed partners in the UK and US.

Learn more at http://www.getpliant.com/www.getpliant.com http://www.getpliant.com

ABOUT THE ROLE

🛡️ Do you have hands-on experience with fraud monitoring or payment incident handling and want to deepen your impact in a high-growth fintech environment?

🚀 As we expand across Europe and prepare for the US launch, we’re building a new Fraud Operations Team and looking for a Fraud Operations Specialist (m/f/d) to support real-time monitoring, fraud detection, and critical incident response across our card and payment operations.

This is a hybrid role based in Berlin. We also welcome applications from candidates based remotely within the EU or the UK.

WHAT YOU’LL DO

Transaction Monitoring & Alert Handling

- Monitor live card transactions and payment flows, focusing on unusual patterns and automated alerts related to fraud (e.g. brute force, card testing, phishing attempts).

- Validate and triage alerts independently, escalate where needed, and follow internal playbooks.

- Work with fraud and engineering teams to continuously improve alert accuracy and detection logic.

Incident Support & Root Cause Analysis

- Participate in managing fraud- or system-related incidents — investigate, coordinate internal communication, and document the process.

- Contribute to root cause analysis (RCA) and post-incident reviews for continuous improvement.

Data-Driven Insights

- Use SQL and basic Python to extract and analyze data related to transaction anomalies, false positives, or recurring issues.

- Support in identifying emerging fraud trends or vulnerabilities in payment flows.

Cross-Team Collaboration

- Work closely with Engineering, Compliance, and Customer Relations teams during live escalations.

- Help refine monitoring dashboards and internal documentation to make processes more robust and scalable.

- Contribute ideas for process automation and fraud model enhancements.

WHAT YOU’LL BRING

- 2–3 years of experience in fintech, payments operations, fraud monitoring, or a related support function.

- Solid understanding of card payment flows, fraud scenarios (e.g., card testing, phishing, credential stuffing), and payment APIs.

- Hands-on experience with SQL and basic use of Python (e.g. data cleanup, automation scripts).

- Familiarity with alerting or monitoring tools and experience with incident response workflows and using ticketing systems.

- Strong attention to detail, ability to work independently under pressure, and comfort handling live production environments.

- Excellent written and verbal communication skills in English.

- Willingness to work on a fixed shift that includes weekend rotations.

WHAT WE OFFER

- The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence

- Attractive remuneration and benefits package

- Flat hierarchy and transparent communication in a relaxed, professional atmosphere

- Opportunity to develop your talent in a dynamic team with ambitious goals

- Flexibility and possibility to work remotely

- Pliant Card with monthly credit to explore the product and enjoy food with colleagues

Pliant is an equal opportunity employer. We welcome applications from people of all backgrounds, identities and abilities, and are committed to an inclusive hiring process. If you need any accommodations during the interview process, please let us know. At Pliant we use the Ashby AI Criteria to assist with looking over resumes against our job qualifications for this role. All final decisions are made by our Talent Team and Hiring Team.

A human is behind these processes. Ashby does not automatically reject candidates or make final hiring decisions. Our teams review all results and make the final hiring decision with every candidate that applies.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Pliant's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Pliant's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Pliant's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.