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Open nowPosted 110 days ago

47 vagas - Consultor de atendimento - bilíngue inglês - REMOTO

plugaae14 open roles

Where
Goiânia, Goiás, BR
Work mode
On site
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Your applicationOpen now47 vagas - Consultor de atendimento - bilíngue inglês - REMOTOplugaae · Goiânia, Goiás, BR

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on plugaae's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. plugaae postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 110 days ago

plugaae median: 2 days open

The posting

Somos a área que encanta, fideliza e resolve o problema do cliente. Com uma equipe motivada, nosso foco é identificar as necessidades e trazer soluções que possibilitem a continuidade dos clientes com os nossos serviços, focando sempre na solução com qualidade e proporcionando a melhor experiência possível. Empresa de grande porte, no setor de telecomunicação.

Quais as vantagens?

  • Salário + Premiações
  • Vale alimentação e /ou Refeição
  • Vale transporte
  • Plano de saúde
  • Plano odontológico
  • Auxilio Creche
  • Seguro de Vida
  • Oportunidade de crescimento por meio do Programa de Oportunidades Internas

Qual será a sua missão?

  • Analisar as necessidades dos clientes, oferecendo soluções eficazes para manter sua satisfação e fidelidade.
  • Agir preventivamente para entender os motivos potenciais insatisfações e oferecer alternativas que incentivem a permanência do cliente com o serviço.
  • Adaptar o atendimento às particularidades de cada cliente, demonstrando empatia e proatividade.
  • Lidar com devolutivas e reclamações de forma ágil e eficiente, garantindo que cada problema seja resolvido de maneira satisfatória.
  • Identificar oportunidades para oferecer upgrades ou novos serviços que atendam às necessidades do cliente e fortaleçam o vínculo com a empresa.
  • Trabalhar para atingir metas estabelecidas de satisfação, colaborando com a equipe para alcançar resultados.
  • Trabalhar em colaboração com outras áreas da empresa, para garantir uma abordagem integrada e consistente no atendimento ao cliente.
  • Garantir uma experiência positiva do cliente em todos os atendimentos.

MODALIDADE DE TRABALHO PRESENCIAL NA VILA REDENÇÃO – GOIÂNIA /GO

Para se destacar nesta função, você precisará de:

  • Ensino Médio Completo.
  • Ser maior de 18 anos.
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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on plugaae's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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