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Open nowFirst seen 5 days ago

Healthcare Administrative Operations Director

PM Consulting1,482 open roles

Where
Taguig, Metro Manila, Philippines
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Your applicationOpen nowHealthcare Administrative Operations DirectorPM Consulting · Taguig, Metro Manila, Philippines
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. PM Consulting postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

PM Consulting median: 1 days open

The posting

  • Direct the day-to-day operations of assigned teams, ensuring activities are carried out in accordance with US healthcare protocols, patient safety guidelines, and operational standards.
  • Oversee key operational functions, including scheduling, patient navigation, patient resource support, provider support, revenue cycle, and accounts receivable, to deliver efficient, high-quality services for designated patient, provider, and employee populations.
  • Provide oversight of clinical operations, as applicable, ensuring adherence to US healthcare protocols, clinical safety requirements, quality standards, regulatory obligations, and the timely delivery of appropriate care.
  • Coordinate administrative operations, as applicable, by maintaining service accuracy, supporting provider-related activities, ensuring data and reporting integrity, and meeting productivity and service expectations for scheduling operations.
  • Lead, mentor, and develop team members through goal setting, performance management, regular feedback, and career development initiatives.
  • Function as the primary liaison between shared services teams and US healthcare leadership, fostering effective communication, operational visibility, and alignment with business objectives.
  • Cultivate high-performing teams by encouraging collaboration, accountability, employee engagement, and continuous professional development.
  • Champion process optimization and operational improvement initiatives by implementing best practices, evaluating performance metrics, and acting on stakeholder feedback.
  • Assess evolving operational requirements and introduce process enhancements that support business priorities and strategic objectives.
  • Maintain compliance with established quality, service, and regulatory requirements across all assigned areas of responsibility.
  • Facilitate organizational change by leading teams through transitions with clear communication, empathy, and a focus on adaptability.

Qualifications:

  • Bachelor's degree in Business Administration, Healthcare Administration, or a related field (required for Administrative Operations roles).
  • At least seven (7) years of leadership experience in healthcare operations.
  • Previous experience working within a global captive center or shared services environment.
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