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Open nowPosted 6 hours ago

Retail Systems Manager

PMC Commerce

Where
Abingdon, England, United Kingdom
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Your applicationOpen nowRetail Systems ManagerPMC Commerce · Abingdon, England, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on PMC Commerce's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.8%7 days
  4. 20.6%14 days
  5. 35.6%30 days
  6. 58.4%60 days
This job: posted 6 hours ago

The posting

Keep a retailer trading, every day.

PMC Commerce builds the technology that retailers run on, including our Graphene commerce solution. We’re looking for a Retail Systems Manager to take day-to-day ownership of the technology one of our retail customers depends on: the systems, the standards and the suppliers behind them.

This isn’t a service desk job. You won’t be first line for every fault. You’ll make sure faults are fixed to standard, recurring ones are designed out, and the business always knows where it stands.

What you’ll do

  • Own the relationship with the managed service provider and hold them to the agreed standard.
  • Be the escalation point when an IT incident hits trading.
  • Run the change gate, so change lands without disrupting stores.
  • Own the technology plan for new store openings, refits and closures, and make sure stores open on the day they should.
  • Manage supplier contracts, renewals and licence costs. Challenge price and performance.
  • Own PCI DSS compliance, including the Graphene payment solution, and keep the risk register current.
  • Work with stakeholders across head office, stores and warehouse to set priorities deliberately.

Requirements

What you’ll bring

  • Experience owning IT or retail systems in a multi-site business
  • A track record of holding suppliers and managed service providers to SLA
  • Experience deciding what change goes in, what waits, and why
  • Working knowledge of EPOS, payments, stock systems and store networks
  • Confidence in commercial conversations and in explaining technical issues to non-technical colleagues, up to board level
  • Willingness to travel to stores and provide occasional out-of-hours cover

Retail experience, Graphene knowledge, PCI DSS awareness or ITIL Foundation would be a bonus.

Benefits

How you’ll grow

You’ll work closely with our Technology and Solutions Director, who sets the strategy and standards. Your job is to turn them into delivery on the ground. As your knowledge builds, you’ll take on more ownership. By the end of the contract, you’ll be running the day-to-day function with confidence.

Our commitment to inclusion

We welcome applications from everyone. We’re happy to talk about flexible working and any adjustments you need. If you don’t meet every requirement but think you could do this role well, we’d still encourage you to apply.

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  1. A CV for this posting

    Written against PMC Commerce's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on PMC Commerce's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    PMC Commerce's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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