The posting
We are PMG
PMG, a global independent platform company engineered for impact, integrates business strategy, media, creative, and data within a single operating model powered by our proprietary operating system, Alli. With more than 1,000 employees, PMG partners with brands including Apple, Nike, Dropbox, Experian, Sephora, and Whole Foods. Our work has earned top industry honors, including Cannes Lions and Adweek’s Media Plan of the Year, and PMG has won 40+ workplace culture awards, including being the only company to rank among Ad Age’s Best Places to Work for 11 consecutive years.
Who You Will Be Working With
At PMG, commerce is where strategy proves itself. It is how integrated communications, media, and experience translate into measurable revenue and long-term growth. As client expectations continue to evolve, the ability to connect demand creation to demand capture has become a critical differentiator for our clients and for PMG in how we enable their growth.
As a Commerce Director, you will lead integrated commerce strategy for key clients, helping them navigate complex challenges and turn business goals into actionable growth plans. You will work across retail media, marketplaces, direct-to-consumer commerce, customer experience, and performance media to connect the full customer journey and deliver measurable outcomes.
This is a highly client-facing role. You will build trusted relationships with senior client partners, guide cross-functional teams, and bring clarity to complex commerce decisions. You will also contribute to new business opportunities, help expand existing client relationships, and support the continued evolution of PMG’s commerce capabilities.
This role is intentionally broad and collaborative. You will have the opportunity to shape how commerce comes to life for your clients while partnering with leaders across Media, Strategy, Analytics, Technology, and Creative.
What You Will Be Doing
- Lead integrated commerce strategy for key clients, translating business objectives into clear, actionable growth plans.
- Serve as a trusted, client-facing commerce partner by diagnosing commercial challenges, identifying opportunities, and guiding decision-making.
- Develop commerce strategies that connect integrated communications, media investment, customer experience, and performance outcomes across the full funnel.
- Lead omnichannel commerce planning across listings, promotions, retail media, marketplaces, and direct-to-consumer experiences, ensuring product visibility, offers, and investment work together effectively.
- Embed commerce thinking upstream in planning so brand, media, and creative strategies account for downstream purchase behavior and business growth.
- Build and oversee test-and-learn programs across automation, product detail page optimization, campaign experimentation, and emerging commerce experiences.
- Turn experimentation into practical insights that help clients improve performance, adopt new approaches, and make more confident investment decisions.
- Partner closely with Integrated Communications Planning, Converged Media, Analytics, Technology, and Transformation teams to ensure strategies are integrated, measurable, and executable.
- Guide the use of data, technology, and platforms, including Alli, to support scenario planning, forecasting, optimization, and performance measurement.
- Maintain a strong point of view on evolving commerce trends, platforms, and operating models across DTC, marketplaces, retail media, and emerging commerce experiences.
- Contribute to business development by shaping commerce propositions, supporting pitches, and demonstrating how PMG can deliver commercial impact.
- Identify opportunities to expand and deepen existing client partnerships through commerce-led innovation and growth strategies.
- Partner with senior Commerce leadership to develop frameworks, best practices, and learning agendas that strengthen PMG’s capabilities across teams.
- Lead, mentor, and develop team members while creating clarity, accountability, and opportunities for growth.
- Promote collaboration across disciplines and help teams deliver high-quality work without creating functional silos.
What You Will Bring
- 10+ years of relevant experience in commerce, growth strategy, retail media, ecommerce, or performance-led roles, with a strong record of driving measurable business outcomes.
- Experience leading commerce strategy for complex clients, brands, retailers, or marketplaces.
- Confidence and credibility in senior client environments, with the ability to lead strategic conversations and influence decisions.
- Strong strategic acumen, paired with enough practical commerce expertise to connect strategy to execution.
- Deep understanding of commerce mechanics, including product discovery, listings, promotions, retail media, marketplaces, conversion optimization, and experimentation.
- Experience using data, analytics, AI, and technology to improve decision-making, learning, and performance.
- Ability to lead integrated work across Media, Strategy, Analytics, Technology, Creative, and client teams.
- Experience contributing to organic account growth, new business pitches, or the development of client propositions.
- Strong storytelling and communication skills, particularly in client-facing and leadership settings.
- Experience mentoring or developing others and raising the quality of work across a team.
- Comfort operating in ambiguity, balancing multiple priorities, and adapting as client needs and commerce platforms evolve.
- A collaborative leadership style, with the ability to align teams through influence, clarity, and shared goals.
- Curiosity and adaptability as a Continual Learner, staying ahead of evolving commerce platforms, behaviors, and technologies.
- A Customer-Focused approach, grounded in helping clients succeed commercially through practical, insight-led solutions.
What We Offer
Performance-Based Rewards: Your impact should be part of your reward. This role is eligible for PMG’s annual bonus program—a standout part of our total compensation offering and an opportunity to share in our success. Bonus awards are informed by individual impact and performance, as well as team and company results, and are subject to applicable program terms.
Professional Development: Keep growing through learning and development programs, mentorship opportunities, and support for career advancement.
Generous Time Off: Take the time you need to recharge, connect with loved ones, and enjoy life outside work.
Parental Leave: Receive paid parental leave during life’s important family moments.
Retirement Benefits: Build for your future with competitive retirement benefits, including employer contributions or matching where applicable.
Fertility and Family Support: Access fertility and family-building benefits for eligible employees and their spouses or partners.
Healthcare: Choose from medical, dental, and vision coverage designed to support you and your family.
Pet Insurance: Access optional coverage for the four-legged members of your family.
Lifestyle Spending Account: Receive company-funded support for eligible health and well-being expenses.
Commuter Benefits: Access support for your commute where available.
Volunteering Opportunities: Receive eight paid hours each year to give back to your community.
AI Tools and Training: Access enterprise AI tools and ongoing training that helps PMGers use AI effectively, creatively, and responsibly.
Our benefits and compensation programs may vary by location and eligibility and are subject to applicable plan terms. We’ll share full details during the hiring process.
What Sets Us Apart
Being part of PMG means joining a company culture that’s unmatched in digital. We're dedicated to working hard to serve our employees and clients, delivering value, results, and innovation—which often requires true grit and agility. We believe in taking care of ourselves and each other to continuously improve in every way.
In alignment with our core values to be inclusive and always change for the better, PMG is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer. We believe that we only change for the better by bringing diverse perspectives to our company. PMG recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
