The posting
Job Title: Field Service Technician II FLSA Status: Non-Exempt Department: Field Service – Operations Reports To: Regional Service Coordinator Pay Range: $33–$35/hour
Benefits & Perks of being a Pacific Mobile Employee:
7.5 Paid Holidays plus 1 additional Floating Holidays Competitive Paid Time Off (PTO) Program Medical, Dental, and Vision coverage options 8 hours of Volunteer Time per year 401(K) Retirement Benefits with Company Match Exercise Subsidy Plan, equal to $25 per month Quarterly Wellness Incentives Safety and Values Recognition Programs Years of Service Recognition Employee Development & Training Drug-Free, Safety-Focused Environment
Job Summary: The Field Service Technician II is responsible for performing advanced maintenance, repairs, troubleshooting, and refurbishment of mobile and modular units at customer sites and branch locations. This role performs complex carpentry, electrical, plumbing, and HVAC repairs while ensuring units meet Pacific Mobile Structures' quality, safety, and operational standards. The Field Service Technician II serves as a technical resource for the Field Service team, provides guidance to less experienced technicians, and supports continuous improvement of service operations. Essential Functions:
Perform scheduled maintenance, preventive maintenance, and complex service calls on mobile and modular units at customer locations. Complete advanced carpentry, structural repairs, unit refurbishments, dry rot remediation, and custom modifications. Install, repair, and modify building components including doors, windows, partitions, cabinetry, countertops, security hardware, and fixtures. Diagnose and repair electrical, plumbing, and mechanical systems, including installation and replacement of associated components. Troubleshoot, diagnose, repair, and maintain commercial HVAC systems, including compressors, evaporator coils, reversing valves, expansion valves, economizers (JADE modules), energy recovery ventilators (ERVs), and refrigerant systems. Maintain HVAC certification requirements and ensure all refrigerant handling complies with applicable regulations. Maintain accurate service documentation, repair records, and parts usage. Identify recurring equipment failures and recommend corrective actions or process improvements. Assist in training, mentoring, and providing technical guidance to Field Service Technician I personnel. Operate hand and power tools safely and ensure compliance with Pacific Mobile Structures and customer safety requirements. Maintain clean work areas, service vehicles, and equipment.
Non-Essential Functions:
Assist with special operational projects or initiatives assigned. Attend product knowledge seminars or training opportunities Provide operational input or recommendations to management regarding organizational policies and procedures. Support cross-departmental initiatives related to service improvements, safety programs, or operational efficiencies.
Required Qualifications:
Education: High school diploma or equivalent required Experience: Minimum 4 years of verifiable experience working as a carpenter, construction technician, or field/customer service technician with limited supervision. Certifications/Licenses: Valid driver’s license with acceptable driving record per company standards. State HVAC Certification or Journeyman HVAC License (where applicable) required. EPA Section 608 Universal Certification required. Skills: Advanced troubleshooting skills in HVAC, electrical, plumbing, and mechanical systems. Ability to interpret wiring diagrams, mechanical drawings, and manufacturer specifications. Excellent organizational, communication, and customer service skills. Ability to work independently while prioritizing multiple service requests. Strong problem-solving and analytical abilities. Ability to mentor and train junior technicians.
Preferred Qualifications:
Experience with modular and mobile maintenance standards. Forklift certification OSHA 10 or OSHA 30 certification
Working Conditions / Physical Requirements:
Standard business hours, occasional flexibility based on project demands. Lifting 50 pounds and carrying a minimum of 25 pounds for up to 250 feet unassisted. Climb ladders and work on elevated surfaces. Working outdoors in all weather conditions. Ability to wear required personal protective equipment (PPE).
Tools / Technology Used:
Hand and power tools Electrical and plumbing diagnostic tools Standard office equipment (e.g., phone, printer, scanner) HVAC recovery machines, vacuum pumps, refrigerant gauges, leak detectors, and charging equipment Refrigerant recovery cylinders
Supervisory Responsibilities: No



