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Open nowPosted 32 days ago

行业体验运营专家(鞋服)

poizon/index573 open roles

Where
Shanghai, Chinese Mainland
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Your applicationOpen now行业体验运营专家(鞋服)poizon/index · Shanghai, Chinese Mainland
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on poizon/index's own form.

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 32 days ago

The posting

1、对运动鞋服行业消费者体验负责,包括但不限于质量体验、价格体验、售后体验等。并通过针对性的策略不断推动行业的体验提升,打造得物服饰行业的体验竞争力; 2、基于运动鞋服行业特性和行业痛点,重点建设尺码体验、换货体验、导购体验以及行业特色的增值服务(洗护); 3、建立行业针对性管控规则,不断降低运动鞋服行业商品、商家的风险,降低不良商品、商家带来的负向体验影响; 4、负责日常体验监控,及时发现体验痛点和问题,并推动解决。

1、5年以上平台体验相关工作经验,了解商品信息、品类结构等运营经验,有平台类目运营、类目体验或服饰品牌方(产业带)运营经验的优先; 2、具备产品/数据思维,能精细化运营,过往有较完整的解决方案制定落地经验; 3、善于沟通协调,跨部门协同能力强,具备成熟的项目管理能力; 4、性格开朗,主动性强,愿意合作分享,有风险意识并有较强的抗压能力。

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