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Open nowPosted 102 days ago

质量运营专家

poizon/index568 open roles

Where
Shanghai, Chinese Mainland
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Your applicationOpen now质量运营专家poizon/index · Shanghai, Chinese Mainland
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. poizon/index postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 102 days ago

poizon/index median: 1 days open

The posting

1. 商品主数据治理 - 指标达成管理:跟踪主数据原因导致的赔付金额,舆情等核心指标,进行归因分析识别风险并持续追踪目标达成 - 工作流持续优化:协同交易团队各类目,针对主数据核实链路进行优化和提效; - 主数据运营:协助完成仓内提出的主数据相关问题的回复及纠偏解决;协同交易团队跟踪完成商品主数据信息更正的维护和闭环;协同仓和交易团队,针对主数据修改引起的库存商品的处理进行沟通和确认 2. 病单治理与优化 - 指标达成管理:跟踪病单万单率(门槛/目标/挑战值)、赔付金额等核心指标,进行达成率分析和gap归因,识别风险并持续追踪目标达成 - 工作流持续优化:针对病单形成的整个工作流场景进行漏洞识别和效率/效果优化,持续修复工作流中的bug和异常,提高工作流效率,改善病单指标 - 高贡献维度拆解:从不同维度拆解病单单量和万单率,定位高贡献gap项目/仓/问题等场景,协同各项目方或产品、算法等相关方,制定优化策略,推动落地实施 - 仓内专项优化:针对仓责top问题,协同各仓分仓专项跟进,推动和监控各仓落地达成 3. 跨部门质量机制 - 承接客诉、舆情、病单及 CAPA 流程中暴露的跨部门新型问题场景,从问题定义到机制落地的闭环。典型场景如:交易提需供应链协同规则缺失、商研需求变更协同流程优化、批量商品问题处理无标准路径等。 - 明确问题边界与各方权责,输出标准化的流程规则,协同交易、商研、仓内等相关方,推动机制运行落地,跟踪执行效果,确保同类问题不再重复发生。

基本要求 1. 学历:本科及以上 2. 5年以上互联网供应链质量运营/数据分析相关经验 核心能力 1. 质量运营思维:具备完整的质量运营方法论,能从数据中发现问题、定义问题、推动改善闭环 2. 数据分析能力:能够针对业务场景,独立完成数据监控、归因分析、报告输出 3. 跨团队推动力:能与算法、产品、供应链、仓内运营等多方高效协作,推动复杂项目落地 4. 项目管理能力:能同时推进多个专项优化,制定灰测方案,跟踪验证效果并最终落地 加分项 1. 有供应链病单/赔付/客诉运营相关经验或商品主数据数据治理经验优先 2. 有供应链各项目方案设计和优化经验者优先 3. 有与算法/AI质检团队协同运营经验者优先 4. 主动性强、抗压能力强,能适应快节奏

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