Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 38 days ago

Information Technology - Junior Systems Administrator (Contract)

polyinc46 open roles

Where
Lee's Summit, MO, USA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowInformation Technology - Junior Systems Administrator (Contract)polyinc · Lee's Summit, MO, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on polyinc's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 38 days ago

The posting

Department: Information Technology (IT)Reports to: Manager, Information Technology About the Role Polytainers, Lee Summit is looking for a Junior Systems Administrator / Service Desk Coordinator to join our Information Technology team. Reporting to the Manager, Information Technology, this is a hands-on IT support role responsible for providing Tier 1 and Tier 1.5 technical support to Team Members while helping coordinate the day-to-day IT service desk. You will troubleshoot end-user technology issues, manage and prioritize support tickets, support workstation and equipment deployments, and assist senior IT team members with routine systems administration, monitoring, documentation and IT projects. This opportunity is well suited to someone early in their IT career who enjoys solving problems, working directly with users and building broader systems administration experience. What You'll Do Service Desk & Technical Support

Provide timely Tier 1 and Tier 1.5 technical support by phone, email, ticketing system, remote support and in person. Troubleshoot workstation, software, peripheral, printer, connectivity, access and business application issues. Gather information, reproduce issues where possible and document troubleshooting steps and resolutions. Resolve issues within your technical scope and escalate complex, security-sensitive or infrastructure-related issues appropriately. Confirm issues are fully resolved before closing tickets.

Ticket Queue Coordination

Review, categorize and prioritize incoming support tickets. Ensure tickets have appropriate ownership and escalation paths. Maintain accurate ticket notes, status updates and user communication. Follow up on aging or stalled tickets to keep requests moving. Coordinate escalations with senior IT staff, vendors and application owners. Identify recurring issues and trends and bring them to the IT team's attention.

Endpoint & User Support

Prepare, deploy, replace and recover laptops, workstations, peripherals and other approved devices. Install and update approved software and perform routine endpoint configuration. Assist with employee onboarding, offboarding and authorized access changes. Maintain accurate IT equipment and inventory records. Support technology moves and changes across office, production and warehouse environments.

Junior Systems Administration

Assist senior IT staff with routine infrastructure and operational support. Monitor assigned systems, alerts, services and scheduled processes. Perform approved routine maintenance and administrative tasks. Collect logs, screenshots and diagnostic information for higher-level troubleshooting. Assist with basic LAN, WAN, server, application and infrastructure troubleshooting. Support IT projects, upgrades, testing and deployments. Follow established security, access-control, documentation and change-management requirements.

What We're Looking For

College diploma or university degree in Computer Science, Information Technology or a related field, or equivalent practical experience. 1–2 years of experience in help desk, desktop support, technical support or junior IT administration preferred. Entry-level certifications such as CompTIA A+, Network+, Microsoft Fundamentals/Associate certifications or similar are considered an asset, but are not required. Strong customer service and communication skills, including the ability to support non-technical users. Demonstrated troubleshooting and problem-solving ability. Strong organizational skills with the ability to manage multiple tickets and competing priorities. Ability to recognize when an issue requires escalation.

Technical Skills & Knowledge You should have working knowledge of:

Common workstation operating systems Office productivity applications User accounts and permissions Endpoint hardware Printers and peripherals Basic network connectivity Standard IT support practices

You should also be comfortable working independently on routine technical issues while collaborating with the broader IT team and learning Polytainers' applications, infrastructure and procedures. What Will Help You Succeed We're looking for someone who is:

Customer focused and enjoys helping people solve technology problems. A strong problem solver who takes the time to understand an issue before determining the solution. Organized and able to keep tickets, documentation and follow-ups current. Comfortable working in a fast-paced environment with frequent interruptions. A collaborative team player who communicates professionally with people at all levels. Adaptable and able to remain calm when priorities change. Curious and motivated to continue developing their technical knowledge.

Additional Information

This position works in both office and production/warehouse environments. Production and warehouse areas may have higher levels of noise and dust. Polytainers operates 24/7/365, and flexibility may occasionally be required to respond to business support needs. Hours may vary and overtime may be required based on business needs.

If you're early in your IT career and looking for an opportunity where you can combine hands-on technical support, customer service and exposure to systems administration, we'd like to hear from you. Apply today to join the Polytainers IT team.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against polyinc's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on polyinc's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    polyinc's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.