Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 13 hours ago

Executive Community Relations Lead

Polymarket74 open roles

Pay
$200,000 – $250,000 a year
Where
Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowExecutive Community Relations LeadPolymarket · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Polymarket's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. Polymarket postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 13 hours ago

Polymarket median: 3 days open

The posting

About Polymarket

Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future.

We're growing fast, both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire.

About the Role

Some customer issues don't stay in the ticket queue. They show up in a leader's inbox, on X, or in a community channel with thousands of people watching. This role owns those moments. You'll run executive community relations for Polymarket, handling escalations that reach leadership, high-visibility cases involving prominent traders and public figures, and the sensitive situations where how we respond matters as much as what we fix.

The Customer Experience team sits at the intersection of product, policy, and community. You'll work closely with Communications, Community, and in-house specialists, but you'll operate with a high degree of independence. Most of what lands on your desk won't have a clear playbook. You'll need to read the room fast, write well under pressure, and make judgment calls that hold up in public.

This hire matters because Polymarket's community is vocal, informed, and paying close attention. A mishandled escalation doesn't just affect one user, it can shape how thousands of people perceive the platform. We need someone who takes that seriously, moves quickly, and closes every case with a clear resolution.

What You'll Do

- Triage executive escalations before they reach the public eye, assess severity, and route or resolve with speed.

- Draft responses to high-visibility issues on X, Discord, and Reddit, calibrating tone to the audience and the stakes.

- Own cases involving prominent traders, creators, and public figures from first contact through to resolution.

- Coordinate with Communications on customer-facing messaging during live incidents, making sure what we say externally is accurate and consistent.

- Monitor community channels for emerging issues and surface them to the right teams before they grow.

- Brief Product and Policy on patterns coming out of escalations and community feedback, turning signal into actionable input.

- Close every prominent case with a documented resolution and a clear response to the person or community involved.

What We're Looking For

- 4 or more years in executive escalations, executive customer relations, or community management at a consumer-facing company.

- Exceptional writing skills with sharp instincts for tone, you can shift register between a direct message to a frustrated public figure and a public reply on X without losing composure.

- Demonstrated experience handling sensitive, public-facing issues where the response itself carries reputational weight.

- Experience partnering with Communications, PR, or Community teams on coordinated responses during incidents.

- Strong ownership habits: you track every case, follow through without being chased, and don't consider something closed until it actually is.

- Comfortable making judgment calls quickly with incomplete information and standing behind them.

- (Plus) Fluency in crypto-native or trading communities, you understand the culture, the vocabulary, and what sets people off.

- (Plus) Experience managing issues specifically on X, Discord, or Reddit at meaningful scale.

- (Plus) Background at a consumer product with a highly vocal, opinionated user base.

Benefits

- Competitive salary & equity

- Unlimited PTO

- Full Health, Vision, & Dental coverage

- 401k match

- Hardware setup: new MacBook Pro, big display, & accessories

PAY TRANSPARENCY

Base salary range: $200,000 to $250,000, plus equity and benefits.

This is a good-faith range for the level we're hiring at. Experience varies widely within a title here, so if your expectations fall outside it, reach out anyway. We're always happy to talk it through.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Polymarket's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Polymarket's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Polymarket's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.