The posting
Job Description
Duties & Responsibilities: What major responsibilities does this position have and what percentage of time is spent on completing them? (Typically 5 – 7) ▪ Training Preparation & Logistics o Prepare comprehensive orientation materials and participant resources for new fleet drivers o Coordinate classroom setup to ensure the training room meets established standards for comfort, visibility, and functionality o Procure, organize, and distribute all participant materials, including guides, booklets, and handouts o Arrange and coordinate session logistics, including technology setup, catering/meals, and audio-visual equipment o Develop and maintain detailed session schedules and attendance documentation 25% ▪ Training Delivery & Facilitation o Deliver engaging, interactive orientation sessions that communicate company policies, procedures, and safety protocols o Facilitate learning using varied instructional methods, including presentations, discussions, hands-on activities, and Q&A o Maintain appropriate pacing to ensure participant comprehension and engagement o Monitor participant understanding through observation, questioning, and assessment techniques o Establish a professional, inclusive, and welcoming learning environment o Address participant questions and concerns with clarity and subject matter expertise o Demonstrate professionalism aligned with company culture and expectations 35% ▪ Post-Session Administration & Follow-Up o Submit training completion records and attendance documentation through the Luma platform in a timely manner o Conduct post-session facility cleanup and room reset in preparation for future training events o Track new hire progress throughout the onboarding process within the Luma system o Conduct follow-up communications with Safety Supervisors and Trainees to ensure completion of required signoffs and learning modules o Identify and escalate training completion delays, discrepancies, or concerns to the appropriate Safety Supervisor o Maintain accurate and detailed documentation of trainee progress and milestones 20% This job description represents an overview of the responsibilities for the above referenced position and is not intended to represent a comprehensive list of responsibilities; an employee should perform all duties as assigned by his/her supervisor. ▪ Ongoing Training Tracking (Non-Facilitation Days) o Monitor and track onboarding and training requirements for participants who attended assigned orientation sessions o Maintain ongoing compliance records and ensure training data accuracy o Collaborate with HR, Operations, Fleet, and Site teams to resolve training gaps or documentation issues o Support continuous improvement efforts by identifying trends or recurring onboarding challenges 20% Knowledge, Skills and Abilities (KSAs): What KSAs are required to perform this job? ▪ Knowledge of adult learning principles and effective training facilitation techniques ▪ Strong verbal, written, and presentation communication skills ▪ Ability to engage diverse audiences and manage classroom dynamics ▪ High level of organization with strong attention to detail and documentation accuracy ▪ Proficiency in using learning management systems and training tracking platforms (e.g., Luma) ▪ Ability to prioritize tasks and manage multiple onboarding timelines concurrently ▪ Strong problem-solving skills with the ability to escalate issues appropriately ▪ Proficiency with classroom technology and audio-visual equipment Work Experience &/or Education: What are the minimum education and/or experience requirements necessary to perform this job? ▪ High school diploma or equivalent required ▪ Previous experience facilitating training, orientation, or instructional sessions preferred ▪ Experience in safety, operations, fleet, or transportation environments preferred ▪ Experience using learning management systems or training tracking platforms strongly preferred
About Us
Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.
